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Unread 12-01-2010, 14:55
scottydoh scottydoh is offline
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Re: Classmate PC Error

UPDATE: I spoke to FIRST on the phone this morning, and its a known problem, several other teams have reported the same issue. They are requesting that teams email them to report the problem. Heres their response;


Quote:
From: Kate Pilotte [mailto:kpilotte@usfirst.org]
Sent: Tuesday, January 12, 2010 1:44 PM
To: Difiore Scott
Cc: Naomi Mancuso
Subject: FW: Classmate

Good afternoon Mr. Difiore,

I’m sorry to hear that you’re having trouble with your Classmate. The manufacturer has requested that teams use ctl.helpserve.com for getting help with any hardware issues (and FIRST will be updating our site with this information shortly).

Meanwhile, you can go to http://www.usfirst.org/roboticsprogr....aspx?id=10934 and download the Mandatory Driver Station Update/Driver Station Installer (for use on any PC) to any PC and use the Driver Station software as if it were on the Classmate. Please don’t let this issue hold you up from your development.

Good luck,

Kate
---
Kate Pilotte
Kit of Parts Engineer
FIRST™ (For Inspiration and Recognition of Science and Technology)
200 Bedford St.
Manchester, NH 03101
V: (800) US1-TEAM x108 or (603) 206-2008
F: (603) 666-3907
http://www.usfirst.org
Seems as though this is a hardware failure, most likley the HD. If I get any more information, I'll be sure to post it here.

-Scott
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New York Institute of Technology - Architecture '13 | Design Portfolio:www.coroflot.com/sdifiore
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