2010 346 Programming team problem log

[Tom Line]

Did I read it incorrectly, or have you not tried turning off safe mode and imaging?

[drakesword]

i may not have been as clear as i thought.

first attempt safe mode was OFF.
---error popped up saying it was in safe mode
second attempt safe mode was ON
---error popped up saying it was in safe mode
third attempt safe mode was OFF
---still same error
fourth attempt safe mode was ON
---allowed it to format which never completed

[Alan Anderson]

Originally Posted by Tom Line

Did I read it incorrectly, or have you not tried turning off safe mode and imaging?

Originally Posted by drakesword

i may not have been as clear as i thought.

Your detailed description of what you did made it sound like you just turned off the "safe mode" switch without rebooting. It's hard to be sure what really happened from what you said.

[Mr. Lim]

Are you imaging using your own laptop, or by using the supplied Classmate PC?

We were unsuccessful getting it to reimage using my personal laptop - even with all AV and firewalls turned off. But on the first try using the Classmate via the supplied pink crossover cable, it worked fine.

[drakesword]

we got it. apparently the safe mode switch was off its rocker (literally). we pushed down really hard while switching it and click its not in safe mode anymore. Imaged fine after a format through MAX. Now to get it to run linux jk jk... maybe later