BDC-Comm Problems when setting jaguars up for CAN

[LeelandS]

We have been experiencing many issues attempting to use the BDC-Comm utility to set up our jaguars for use on a CAN network.

The getting started PDF for the jaguars state that before use on a CAN network the jaguars should be assigned unique IDs and have their firmware updated.

We've rebuilt the CAN terminator and serial to CAN connector and verified the pin outs and 100 ohm resistance with a multimeter, and attempted this procedure on multiple black jaguars.

BDC-Comm can "connect" to our jaguars when they are present. Whenever we attempt to assign a new board ID we get strange behavior that seems to change based on the ID selected.

This is the procedure we are using.

1. open BDC-comm
2. verify that we can disconnect and then reconnect to the jaguar (the jaguar's light continues to blink yellow even though bdc-comm states we are connected, although the light does go solid at other points, see the bold below...)
3. open the system tab
4. type in a new board id in the "New Board ID:" field
5. press the "Assign" button
6. Quickly stick a paperclip in the "user" button on the jaguar

We are getting different behavior based on the selected board ID

Here are the behaviors we have observed:

Selecting board ID 2:
Firmware version goes to "2"
Board information goes to "none, motor controller"
A "TEMP FAULT" appears
Selecting board ID 3:
Firmware version goes to "3"
Board information goes to "none, relay"
The yellow light on the jaguar goes solid as the assign counts down
A red fault condition appears with no text
Selecting board ID 8:
The yellow light on the jaguar goes solid as the assign counts down
BDC-Comm crashes.


Since we've tried this on multiple jaguars with multiple "tested" cables, we are basically at a loss at this point.

Is anyone experiencing anything like this trying to use BDC-Comm?