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Unread 04-02-2010, 00:05
jhersh jhersh is offline
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Re: Invariant FPGA Image Version Error?

Quote:
Originally Posted by 1951-44U View Post
Just to satisfy my curiosity, what caused those Watchdog.cpp errors in the data I posted in the first post of this topic?
The Watchdog class uses the FPGA chip object interface like all others. One of the first things each class does is check that the FPGA is the right version for the class. If the GUID reads fail, it won't match and will return that same version mismatch error.
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Unread 04-02-2010, 06:07
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Re: Invariant FPGA Image Version Error?

Joe-

This is the head coach for 25. I spoke to NI yesterday after Phil was on for quite a while and they want us to return the unit. They were to be sending us a cRIO and we are supposed to return our unit in the box once it arrives. However they had no idea when or if another cRIO would be available any time soon.

Time is of the essence here. We cannot afford even a few days lost. Do you have any idea whether units are/will be available in the next day or so? Apparently we cant even buy a new one.

WC
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Unread 04-02-2010, 13:54
StephBrierty StephBrierty is offline
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Re: Invariant FPGA Image Version Error?

Hi guys -
There has been some confusion on this and so the following will be in the team update going out tomorrow:

Teams that need to send their cRIO-FRC back to National Instruments for repair will get a replacement sent overnight to them if it is in NI's system before 4pm Central, otherwise it will be processed and overnighted the next day.
NOTE: This is at the mercy of other teams however. We only have so many in stock and if teams that request this do not send theirs back to get repaired in a timely matter, our stock can get low. We are currently fine though.

Teams purchasing spare or extra cRIOs will receive their systems in approximately 2 weeks.

Let me know if you have any particular questions on here or via email (see below). Thanks!
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Unread 04-02-2010, 18:10
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Re: Invariant FPGA Image Version Error?

Thanks NI-

today I had numerous contacts with your people and confusion from yesterday was cleared up. The cRIO replacement is on the way. Your staff handled it all with compassion and I thank you for it.

WC
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