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Unread 04-02-2010, 13:54
StephBrierty StephBrierty is offline
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Re: Invariant FPGA Image Version Error?

Hi guys -
There has been some confusion on this and so the following will be in the team update going out tomorrow:

Teams that need to send their cRIO-FRC back to National Instruments for repair will get a replacement sent overnight to them if it is in NI's system before 4pm Central, otherwise it will be processed and overnighted the next day.
NOTE: This is at the mercy of other teams however. We only have so many in stock and if teams that request this do not send theirs back to get repaired in a timely matter, our stock can get low. We are currently fine though.

Teams purchasing spare or extra cRIOs will receive their systems in approximately 2 weeks.

Let me know if you have any particular questions on here or via email (see below). Thanks!
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Unread 04-02-2010, 18:10
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Wayne C. Wayne C. is offline
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Re: Invariant FPGA Image Version Error?

Thanks NI-

today I had numerous contacts with your people and confusion from yesterday was cleared up. The cRIO replacement is on the way. Your staff handled it all with compassion and I thank you for it.

WC
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