Autodesk upload issues?

[tweeter]

Two questions (never done this before):

1) Can we start submitting the animation and follow up with the jpg. and storeyboard?

2) We read that detailed submission information is on the Education Community section of www.autodesk/FIRST, but we could find no such instructions on that website. Do we just press Submit, find our team, and that's it?

Thanks,
tw

[carpenma]

Its all in one go I believe. I doubt they'd let you do it in multiple uploads but I did ours altogether just in case.

[Setsanto]

Is anyone else having issues with having this message at the bottom of their screen: "Saving gallery, please wait...". We've had that message at the bottom of our page for a while and the loading bar is making no headway(stuck at 0%), I suppose it's probably from all the stress being put on the server due to submissions but if anyone has any help it would be appreciated.

[carpenma]

It just does that as it uploads. Mine said that and "Waiting for student.autodesk.com" in the information bar through the entire process

[Sunshine]

Originally Posted by tweeter

Two questions (never done this before):

1) Can we start submitting the animation and follow up with the jpg. and storeyboard?

2) We read that detailed submission information is on the Education Community section of www.autodesk/FIRST, but we could find no such instructions on that website. Do we just press Submit, find our team, and that's it?

Thanks,
tw

Sorry, I believe that you have to do it all at once.
here is your link, click on the box that says Click here to submit to the
2010 Animation Competition

[Ecohen694]

My team is having an issue because we have no idea if it uploaded correctly. We tried it once, then it gave us a page could not be displayed error and sent no e-mail, and now it says that "we cannot submit at this time". Could one of you teams that has already submitted try to go back to the submission page to see if it says that for you? If it does, then we may be able to assume that it does that when you have already submitted, instead of just locking US out.

[Popper99]

Originally Posted by Ecohen694

My team is having an issue because we have no idea if it uploaded correctly. We tried it once, then it gave us a page could not be displayed error and sent no e-mail, and now it says that "we cannot submit at this time". Could one of you teams that has already submitted try to go back to the submission page to see if it says that for you? If it does, then we may be able to assume that it does that when you have already submitted, instead of just locking US out.

My team is trying to submit but we are getting the same message so I believe this is happening for everyone.

Edit: The form appears to be working again.

[Ecohen694]

Ours is working again too, we're trying to resubmit now.

[rastermon]

I was able re-submit ours. (due to not knowing if it succeeded)
If past years are any guidance, you were able to update or re-upload your submissions until the deadline.

The minimal feedback I got was.. (only in the status bar)
Waiting for student....
Saving Gallery...
Done.

[Ecohen694]

I think it may have worked, but we are not recieving a confirmation e-mail so we have no way of knowing. Is this happening to you guys? Also, is there any other way to tell?

[rastermon]

Are you checking the correct email?
It should be sending to the email account of the person logged in to firstbase.autdesk.com when it was submitted.

[Ecohen694]

I'm completely sure. My e-mail is also my user ID.

[rjbman]

We've been trying to submit for about half an hour now. Still won't submit; it times out each time. We're not sure how to fix it, so we'll keep submitting. We took a video showing it trying to submit about half an hour ago, and so we have proof if they have any problems that we were indeed trying to submit.

Anyone else having problems tonight?

[Ecohen694]

We're having the same exact problem, we've notified our area's FIRST representatives with timestamped e-mails, uploaded to our own servers so that we have time information as proof that we've finished and are trying to submit. We've also contacted Autodesk itself, but they will get back to us in "one business day" which is hardly useful.

[rjbman]

How do you contact FIRST reps?