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Unread 18-02-2010, 01:05
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Brett Elflord Brett Elflord is offline
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Exclamation Error... LARGE error with classmate

Hey, our team has hit a rather large bump. The Classmate PC with the ground with thump and now the display is fractured. Would anyone know who to contact to get a new one?
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Unread 18-02-2010, 01:22
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Re: Error... LARGE error with classmate

Quote:
Originally Posted by Brett Elflord View Post
Hey, our team has hit a rather large bump. The Classmate PC with the ground with thump and now the display is fractured. Would anyone know who to contact to get a new one?
Try this:

CTL for Classmate hardware help - Submit a ticket online. Please remember to include the Serial # or Asset Tag # of your Classmate PC, your contact info, and a shipping address if a repair is needed. We also recommend that you add "support@ctl.helpserve.com" to a white-list if you have a spam blocker installed.

From: http://usfirst.org/roboticsprograms/....aspx?id=10934
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Unread 18-02-2010, 02:01
Carmine Rizzo Carmine Rizzo is offline
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Re: Error... LARGE error with classmate

We sent ours back for an ethernet port fix three weeks ago and still waiting for it's return. Good Luck
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Unread 18-02-2010, 02:10
Akash Rastogi Akash Rastogi is offline
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Re: Error... LARGE error with classmate

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Originally Posted by Carmine Rizzo View Post
We sent ours back for an ethernet port fix three weeks ago and still waiting for it's return. Good Luck
Wow, that's rough. How have you guys managed without it?
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Unread 18-02-2010, 08:15
dmlawrence dmlawrence is offline
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Re: Error... LARGE error with classmate

Quote:
Originally Posted by Brett Elflord View Post
Hey, our team has hit a rather large bump.
Yes, we just made it over that yesterday.
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