FedEx problems

[Alex Cormier]

VERY interesting how the other shipping issues thread has now vanished...

We had the same issue when arriving to the dryage facility as listed in the vanished thread. They would not accept the truck we used with a tommy lift gate. We were just a mere 4" shy of the dock level. Last year, we had no issues with using that truck and the same guy who unloaded us last year remembered us and had his hands tied.

We then rented a Ryder truck that was dock height and I made a few phone calls and realized another team would have the same issue. So, after they arrived and our rental truck arrived, we went to some side street next to the facility and transferred all of the crates into the rental truck then returned to the facility.

Next year, we are just going to go straight to a rental truck and have no problems.