Broken Ethernet connection on Classmate

[Alan Anderson]

Originally Posted by topgun

At some point we broke the ethernet female plug on our Classmate. The connectivity works well, just that a male ethernet plug is not solidly held into it. Any movement of the Classmate during use and the connection is lost, meaning we also lose connection to the robot.

I'm not sure how you could have broken an ethernet jack like that. Most of the time, such problems are due to the plug, not the socket.

Is there a warranty for the Classmate?

From the http://www.usfirst.org/frccontrolsystem web page:

Hardware
CTL for Classmate hardware help - Submit a ticket online. Please remember to include the Serial # or Asset Tag # of your Classmate PC, your contact info, and a shipping address if a repair is needed. We also recommend that you add "support@ctl.helpserve.com" to a white-list if you have a spam blocker installed.