Death of our cRIO, and some suggestions for NI

[The Lucas]

I realise if the power connector is dead it is unusable and you actually needed a new one. However, I have to ask:
Did you try puting the cRIO in Safe Mode and reimaging it?
I have seen the same problems and I was always able to fix the cRIO by putting it in Safe Mode (flip DIP switch), restarting and imaging (3 different cRIOs, 2 ours, 1 another team at MD). Of course after you format it in safe mode you have to turn safe mode off and format it again. This whole long process is made worse because you are staring at a screen with no status bar and everyone keeps asking "when is it going to be done?" and you keep telling them you have no clue, but it will probably take a long time However, once this excruciatingly painful process is done the cRIO usually works as good as it ever had. Unfortunately, then I have to tell everyone I need another minute to reinstall the CAN plugin and download the code