Problem with Brand New cRIO (Can't reflash it)

[DesignFlaw06]

Well I'm at a loss.

Since we didn't get a cRIO this year in the KoP, our team was forced into a position of buying a new one so we didn't have to gut last year's robot. Unfortunately, it didn't show up in time and we had to gut it anyway.

But the new one arrived and we put it on the 2009 robot, but let it be since we were into competitions now. Now that Nationals are done, we went back this weekend to try and fix and repair damage to all of our old robots so we could use them as demonstration pieces.

But that new cRIO just will not cooperate. It started first by not communicating. So I attempted to re-download our code. No success. So after that, I went back to re-flash the v20 image. I followed the steps in the NI cRIO Imaging tool and the guide provided on FIRST's website. It recognizes the MAC address, but no name and has the IP address of 0.0.0.0, which is invalid.

I tried the crossover cable, the regular cable, a different PC, a different image, fresh battery, one foot up in the air, tin foil hat, etc. But I'm not sure what else to do. So if anyone can offer any help, it would be greatly appreciated. I'd hate to think we got a bad cRIO right out of the box, and if that is the case, I hope there is still something that can be done.

Thanks,

Tim