FIRST Choice

[aechmtwash11]

Anyone having trouble ordering FIRST Choice items? Everyone I choose is saying they are out of stock.

[sanddrag]

Doesn't open until tomorrow.

[Bochek]

FIRST Choice does not open until tomorrow.

[aechmtwash11]

thanks! our mentors were kind-of frantic wanting to make sure we didn't loose the opportunity to get what we want

[big1boom]

I still wonder what time it opens tomorrow.

[Duke461]

Originally Posted by big1boom

I still wonder what time it opens tomorrow.

I believe it opens immediately

[de_]

I've been looking for what time. I guess either 12 mid-night else
AndyMarks office openning hour 8AM ? Anyone know for sure ?

[skimoose]

I just completed my FIRST Choice order and received my confirming email. FIRST Choice went live at midnight.

[JB987]

Originally Posted by skimoose

I just completed my FIRST Choice order and received my confirming email. FIRST Choice went live at midnight.

Nowhere in any notices did it define what time exactly FIRST Choice was to open but to be safe I signed in at 12:01 eastern (9:01 here in Vegas)...had all of our first choices in shopping cart and then computer froze. Restarted within 3 minutes and all top choices (especially the FTC kit of course) were no longer available...Not happy!!! Stuff left not worth the shipping costs...

[skimoose]

I had the same problem the first time I tried. The items went into the cart, but when I attempted to checkout the site balked, then the items showed out of stock.

You need to be logged in, AND you must have already completed your account information. You need to go to manage my account and fill in your billing address, shipping address, and credit card information. It also helps to change your password to something you use instead of the one given by FIRST just to get into the site.

Then it might help to log out and log back in. When I did, I was able to place the items in my cart, and proceed correctly to check, where I then was able to select the billing address, shipping address, and payment method I previously saved.

Try that.

[JB987]

Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

[Ted Weisse]

Just placed our order including the FTC kit with no site problems. Logged in then filled cart, then it required me to log in again to fill in shipping, billing info and payment info then checked me out with no problems. I would say just try again. Remember you can only place the First Choice order once. Good luck.

[JB987]

Originally Posted by skimoose

I had the same problem the first time I tried. The items went into the cart, but when I attempted to checkout the site balked, then the items showed out of stock.

You need to be logged in, AND you must have already completed your account information. You need to go to manage my account and fill in your billing address, shipping address, and credit card information. It also helps to change your password to something you use instead of the one given by FIRST just to get into the site.

Then it might help to log out and log back in. When I did, I was able to place the items in my cart, and proceed correctly to check, where I then was able to select the billing address, shipping address, and payment method I previously saved.

Try that.

I did all of this within minutes after first attempt...but within those few moments all of the really desirable stuff (FTC kit, solenoids, etc...) were no longer in stock... thanks for advice though it is all became a mute point minutes after midnight.

[skimoose]

Check my private message. The items are still available. The site is acting up. It take a few tries and you may have to log in more than once.

[Andy Baker]

Originally Posted by JB987

Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

We had some bugs initially with some shipping options, but those are worked out. We have received about 90 orders within the hour since the FIRST Choice site opened up.

There are MANY FTC kits available to order. All of the remaining quantities are available for folks to see as they order. When you click on an item, it says "Quantity As of 12:01AM EST 1/10/2011: 582". This is the correct quantity, but the incorrect time is still there.

Joe, I think that your shopping cart may have been altered by the site when we were making that one shipping bug change. I believe that all is good now. Let me know if you need anything fixed.

Sincerely,
Andy