Can't communicate with cRIO

[duffany1]

So I just installed all the necessary updates (finally...) and we re-imaged the cRIO with the proper 2011 image.

Now we are having difficulty connecting our driver station to the cRIO. Here's the error: when we choose the option "Reboot Robot...," we get "cRIO isn't responding, physical reboot required." In diagnostics, the 'Enet link' circle is green, but the 'Robot' circle is red.

Overall we just can't establish communication. Any ideas?

Thanks in advance.