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Unread 09-27-2017, 11:51 PM
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jaredhk jaredhk is offline
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2017-2018 STIMS Guide (Youth/Parent Registration)

Hey all,

The Youth and Parent Registration process for the 2018 season opened today (discussion on this thread).

The system is much easier to use than in previous years but I still decided that it might be beneficial to have a guide. I have created a Google Doc with sections for new students, new parents, returning students, and returning parents. Feel free to redistribute to your teams.

I made it very quickly so if you catch any mistakes or have suggestions for improvement, please let me know on this thread.

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Unread 10-02-2017, 11:52 AM
sanddrag sanddrag is offline
On to my 17th year in FRC
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

This is a great resource. Thanks! Can anyone confirm that this all works as intended?
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Unread 10-02-2017, 11:54 AM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by sanddrag View Post
This is a great resource. Thanks! Can anyone confirm that this all works as intended?
The guide seems to work but there is/was (it's being fixed) an issue with schools that aren't in the list. FIRST IT was informed and a resolution is being worked on.
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Unread 10-02-2017, 11:58 AM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by marshall View Post
The guide seems to work but there is/was (it's being fixed) issue with schools that aren't in the list. FIRST IT was informed and a resolution is being worked on.
I ran into the issue as well, sent them an e-mail (Haven't heard back yet, but I suspect they've been pretty busy the past couple of business days!). Our school is on the list, however we draw students from a broader area than most schools, being a private catholic school. As a result, we get filtered off the list for many people when they put in their home address.
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Unread 10-02-2017, 12:01 PM
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jaredhk jaredhk is offline
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by marshall View Post
The guide seems to work but there is/was (it's being fixed) an issue with schools that aren't in the list. FIRST IT was informed and a resolution is being worked on.
I can't confirm yet but I know the old system had an option for schools that weren't listed.

Quote:
Originally Posted by Jon Stratis View Post
I ran into the issue as well, sent them an e-mail (Haven't heard back yet, but I suspect they've been pretty busy the past couple of business days!). Our school is on the list, however we draw students from a broader area than most schools, being a private catholic school. As a result, we get filtered off the list for many people when they put in their home address.
Out private Jewish school was listed...I instructed our students to enter the school zip code.

Regarding emails, they seem to have about a 72 hour response time right now.
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Unread 10-02-2017, 12:04 PM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Anyone else going crazy with the clunky process for approving students in the dashboard? It takes four clicks to approve, and then the webpage automatically refreshes.

We have 100+ students on our team. It would be great to have a table-formatted roster to view/approve students simply.

-Mike
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Unread 10-02-2017, 12:10 PM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by Michael Corsetto View Post
Anyone else going crazy with the clunky process for approving students in the dashboard? It takes four clicks to approve, and then the webpage automatically refreshes.

We have 100+ students on our team. It would be great to have a table-formatted roster to view/approve students simply.

-Mike
Yes... I only have 2 in right now and this process is tedious to say the least.
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Unread 10-02-2017, 04:14 PM
sanddrag sanddrag is offline
On to my 17th year in FRC
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by jaredhk View Post
I can't confirm yet but I know the old system had an option for schools that weren't listed.



Out private Jewish school was listed...I instructed our students to enter the school zip code.

Regarding emails, they seem to have about a 72 hour response time right now.
Wait, are you saying it filters people on zip code? We pull students from up to 20 different ZIP codes.
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Unread 10-02-2017, 04:25 PM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by sanddrag View Post
Wait, are you saying it filters people on zip code? We pull students from up to 20 different ZIP codes.
It doesn't filter people, it filters the list of schools. In the registration process, it first asks for the students address. Then on the next page, it asks for school information, including a drop down containing many, many schools. That drop down is supposed to contain all schools within 50 miles of the home address entered. When I tested it, however, my team's school didn't not show up, and it was only ~20 miles from the address entered.

I just received an e-mail from FIRST recommending:
Quote:
Parents can bypass this by scrolling to the bottom of the school list and select “School not in list”.
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Unread 10-02-2017, 11:44 PM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

And it's begun...

One of our students found the blog post and tried to sign up. 5 minutes of Slack conversation trying to find our school. Finds it entering school zipcode. 10 minutes later parent calls asking how to do their part because their child isn't listed when they log in.

We're going to try and get 2 students in STIMS this year for awards -- the rest will be paper. I'm not doing this again this year.
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Unread 10-03-2017, 01:02 AM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Most of ours had no problem, at least with getting the student signed up. Well... Once we figured out that the group* had used the old address for STIMS, and corrected the mistake, we didn't have too many issues. Having the guide handy helped a lot (I think it's been linked on our Slack 3 or 4 times now, and I had it up on my phone for quick reference).


*We were taking advantage of a parent orientation meeting to sign everybody up--team paperwork AND FIRST paperwork--so that help could be given.



Jared, any chance of a full-page shot for where the "Apply to Team" and "Invite Parent" buttons are, and a reasonably clear one? At least one of our students had a little trouble, said it was blurry. Would help for locating purposes at any rate.
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Unread 10-03-2017, 01:22 AM
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jaredhk jaredhk is offline
No longer old enough to volunteer
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Location: Los Angeles
Posts: 311
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by EricH View Post
Jared, any chance of a full-page shot for where the "Apply to Team" and "Invite Parent" buttons are, and a reasonably clear one? At least one of our students had a little trouble, said it was blurry. Would help for locating purposes at any rate.
Hey Eric - If I understand what you are asking for correctly, I have made the changes. You can see full screenshots for where the buttons are located on: Returning Students #4, New Students #8, and New Students #20.

Please let me know if this is what you were looking for!
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Unread 10-03-2017, 02:19 AM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by jaredhk View Post
Hey Eric - If I understand what you are asking for correctly, I have made the changes. You can see full screenshots for where the buttons are located on: Returning Students #4, New Students #8, and New Students #20.

Please let me know if this is what you were looking for!
Mind-reading not allowed .

Yep, that's what I was looking for.
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Unread 10-03-2017, 10:03 AM
sanddrag sanddrag is offline
On to my 17th year in FRC
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

Quote:
Originally Posted by Michael Corsetto View Post
Anyone else going crazy with the clunky process for approving students in the dashboard? It takes four clicks to approve, and then the webpage automatically refreshes.

We have 100+ students on our team. It would be great to have a table-formatted roster to view/approve students simply.

-Mike
Agreed. Four clicks and slow reload time to approve each student. This is very dumb, is no better than last year's system, and still is not as good as the old usfirst.org system.
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Unread 10-03-2017, 11:01 AM
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Re: 2017-2018 STIMS Guide (Youth/Parent Registration)

For under 18s the youth don't actually have to do anything. For under 13, they cannot even create a profile. Simplest to tell parent to log in / create profile, register their youth. If the parent has registered a youth in previous years using the same email log in (STIMs0, the youth will already be there.

Even with the kluge acceptance, it is simpler than collecting and tracking paper waiver forms.
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