Camera works, but not.

[nighterfighter]

Hey guys-

So we are using a brand new Axis M1011 camera. I followed the setup according to the getting started guide, and used the Axis Camera Setup tool.

I connected it to the bridge, and I get the camera image in the Dashboard just fine. However, once I enable the robot, the camera image changes to all black. It still has power, and the cable is still firmly connected. The only way to get the image back is to manually reset the camera (press the reset button) and reassign the IP address.

Any idea how to fix this?

Is it possible we have a deadish camera?

Edit: When the image is all black, I can still ping the camera using command prompt (10.17.71.11) and it works just fine.