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Small Parts orders
Posted by Debbie Kellogg at 1/29/2001 8:41 PM EST
Coach on team #435, Robodogs, from Southeast Raleigh High School and IBM; North Carolina State University.
I was wondering if anyone else is having difficulty with the turnaround time on Small Parts orders. I placed an order online on 1/23 and it has yet to be filled or shipped. When I check the status, it simply states that the order has been received. Last year, I know that we received excellent service and I am wondering if this is a problem across the board or if there may be a specific problem with my order. We have called several times and Small Parts simply takes our information and tells us they will call back. Any thoughts?
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