Driver Station Update fails to install

[Crossle86]

I am trying to install the DS update FRCUpdate2015.1.0 which is supposed to display on the DS as version 08021500. I have run the update installer and rebooted but my DS still shows version 20121300. I have tried this on two different DS with the same result.

[ATannahill]

Did you download the newest update suite from https://decibel.ni.com/content/docs/DOC-34731?

I downloaded from there last Tuesday and installed it on at least a dozen machines this past weekend without encountering an issue.

I unzipped it, ran setup.exe, deselected all install options but the driver station and then clicked through the installer.

Did you restart your computer after the install? I never needed to but it might fix the issue.

[Crossle86]

That link takes you to a page where you select 2015 NI Update Suite which takes you to http://www.ni.com/download/first-rob...-2015/5112/en/ from which I downloaded FRCUpdate2015.1.0.zip then ran the setup.exe contained in that zip. Setup runs without incident and I reboot. Version still the old one. Been over this several times, can't see why I'm not getting updated DS.

[Cecil]

Are you running the .exe from inside the zip file? Try extracting all the files first, as the installer needs files still captured by the compressed folder.

[Crossle86]

Funny thing. After my last post, extracting the zip and not running from inside the zip occurred to me so I did that and still no joy. I'm stumped but must be doing something wrong. Pls confirm that the file FRCUpdate2015.1.0.zip is the correct download. Need to make I'm starting from the right place.

[SuperBK]

Try deinstalling the old driver station first and then installing the latest. Use Add / Remove Programs.

[Alan Anderson]

20121300? That's ridiculously old.

How are you running the Driver Station? If you're using a desktop shortcut that you didn't put there recently, you are probably not executing the new program. It's possible that you have successfully installed the new one multiple times.

(This year's program is named "Driver Station.exe" with a space. Last year's did not have a space. They can both exist in the same folder.)

[Greg McKaskle]

I think that your install may have worked, but you were running the old version. The guidelines for NI installers has changed, and they do not include as many shortcuts and start menu items. That means that the old ones may not be replaced as you expect.

If you right click on a shortcut and go to Properties, it will show the real EXE.

Also, small correction, it is the new version without the space. The builds of these tools were modified to be more automated, and spaces_and_command_lines_do_not_get_along.

Greg McKaskle

[IndySam]

Also right click and run it as administrator.

[Crossle86]

Ok. Thanks all. Yes, the new version was installed alongside the old. And yes the desktop icon launches the correct program. However, we do a switch user and select the driver user and launch the DS that way. In that way, the old version is launched. Seems a problem with the installer that if you install according to the readme directions, it does not work correctly, apparently not changing which DS program is invoked when you switch to the DS user name. I have seen nothing to suggest any special treatment is needed...but that is where we are.

I am not familiar with how the driver user launches the DS as its "desktop" program. If someone could point me to where this is configured, then I think we will home free on this one.

[Greg McKaskle]

Thanks for bringing this to our attention.

If you feel like fixing it, you will need to run regedit. Logged in as User, you locate the following key, and change its value from he DS name with the space to the one without.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell

Be careful not to change anything else.

If this is awkward to do this as Driver, you would probably be able to change it in the HKEY_Users location more easily when logged in as Developer and changing for Driver.

Greg McKaskle