Triaging Lost Teams

[Conor Ryan]

So its that time of year now where you have the teams that have found the light and found the keys to success... and the ones that have know its really dark out, they are scared, time is ticking away, and not sure what to do.

Here is the scenario: a random team just approached you for help, they may or may not be a rookie team. What do you do first? What questions do you ask first, and then how do you prioritize?

For sake of the conversation lets assume they have the full kit and limited tools. They might be able to find $500, but that is a lot to ask of a team that is still stumbling around in the dark.