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#1
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Re: Complete Shipping Failure
A few members of the team experienced some painful "seperation anxiety" while Meshach took a detour...[/quote]
AWWWW - |
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#2
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Re: Complete Shipping Failure
I have worked in a shipping and receiving department before and have seen some pretty incredible damage. On one occasion fedex actually managed to break a solid steel control arm that belonged to a Ford Explorer. I don't see how that is possible short of running it over with something. Another time, we received a shippment of rusted sheet metal brackets, in a waterfilled bag with an appology note taped to it. Other times packages would simply disappear or come in with boxes mangled beyond belief.
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#3
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Re: Complete Shipping Failure
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#4
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Re: Complete Shipping Failure
This probably isnt as bad but still should be added to the list of complaints
When i was sitting in the stands of WMR during the finals i happened to be looking over at the are by where the dj was and i saw our crate going by and then i saw them almost drop ot right there and tip it on its side. By random chance of pure luck my dad just happened to be standing under it as he was walking to the stands and he caught it. i dont know if this is a fedex failure or a somebody else failurs but these people need to be more careful |
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#5
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Re: Complete Shipping Failure
We recently redsigned our crate. There is additional support on the bottom area. More room was given to be picked up by the fork trucks. To combat being stacked or left in the rain during competitions, the craate is part of the pit design. This was all down because a few years ago we had a forklight go through the crate as well.
Yes, none of this should happen but perhaps we should consider that techincally you can ship the robot for free. |
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#6
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Re: Complete Shipping Failure
There is nothing you can do about having scuffs and scrapes on the outside of the crates and it will happen in shipping. 237's own crate is finished nicely on the outside and it has some marks on it. When the crates are put on trucks, planes, loading docks they will rub up against other objects. They can even get scuffed with the bulkhead on the forklift. Expecting to always have a pristine exterior on a crate is unrealistic.
Now, having large gouges, punctures and holes in the create is unacceptable. The problem lies in trying to figure out WHO did it. While FedEx shipped it they might have had nothing to do with the damage. The people at the venue may have damaged it during loading or unloading. FedEx doesn't load/unload the trucks at the venues, that's where the shipping/recieving department at each venue comes in. They could damage something then shrink wrap it and then load it on the truck when FedEx shows up. At times I've had to fill in at the shipping and recieving department where I work. I can also tell you that don't be surprised if settling a claim takes weeks or even months. If you do notice damage to your crate photograph it BEFORE you open it. Take pictures of all sides. Then take more photos as you open it then finally of the contents. Also when you get the paperwork/bill of landing from the truck/shipper make a note of the damage at time of delivery when you sign for it. |
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#7
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Re: Complete Shipping Failure
Our crate magically gained at least 45 pounds. They charged us for 55 lbs over. It's the same crate we've used since our rookie year (2002), and we've never had overage charges before. The robot was 10 lbs overweight, but we can't acount for the other 45. This is all assuming that the crate weighs 280 lb crate with a 120 lb robot in it and no batteries or extras.
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#8
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Re: Complete Shipping Failure
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In my senior year, FedEx weighed our crate at 280 lbs. All we shipped in it was the robot, and the controls. We arrived at our first regional, and drayage was saying that we had to pay around $100 in overweight fees. So apparently on the way to Sacramento, the crate jumped from ~280 lbs to ~500 lbs. |
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#9
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At the Phoenix regional we noticed someone had taken the "door" side off our crate but then put it back almost the same way with the same screws. Hrrrmmm. No damage or anything missing though. At LA all was well. We still have to wait for it to show up back at home so we'll see how that goes.
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#10
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Re: Complete Shipping Failure
I recommend not shipping batteries in the crate it has caused our crate to be overweight twice. Take the batteries to comp via someone driving, it is a lot cheaper than having to pay overweight charges. We made a lighter crate this year, we were over 400 because our crate alone was weighing in close to 250. Also they do make composite skids and crates that can come apart and are very light, it is a good investment. Normal wear and tear and objects that protrude are obviously gonna be hit, scraped or broken. Remember FIRST and FedEx sometimes stack crates, you must design your crate with the ability to withstand 1000 pounds on top of it.
Last edited by UlTiMaTeP : 16-04-2006 at 22:40. |
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#11
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#12
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#13
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Re: Complete Shipping Failure
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I realize that FIRST says that crates should be stackable, but if you violate 6.3.2, it's an issue between you and FIRST (and FIRST doesn't really enforce this, or especially care). Your carrier is still obligated to take care of your freight, provided that it meets their own requirements for transport and storage. If your container meets their specifications, and they stack it, or invert it, and it's marked in such a way as to clearly state that these actions are unacceptable, then you should easily be able to file a claim with them for the damage incurred. (For example, FedEx's requirements for freight are here, and here.) This isn't to say that a strong crate is a bad idea—because even normal handling is often hard on packaging. Just give the carrier some credit for being able to read and understand simple instructions. They're not generally in the business of breaking their customers' wares. Last edited by Tristan Lall : 17-04-2006 at 01:40. Reason: Added link to FedEx |
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#14
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Re: Complete Shipping Failure
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#15
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Re: Complete Shipping Failure
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