IFI Loader Problems

[BrendaB]

I loaded my FRC hex file into the robot controller. The first thing it did was scroll for almost 5 minutes. After I closed the window and tried to load the code again, the OI and RC radios stopped interfacing with each other. I reset the RC and the OI and the IFI loader gave me a dialog box stating that it could not find the RC. I downloaded the default code and the IFI loader to my PC, compiled the code again and loaded into the IFI loader. It gave me the same error.

I tried calling IFI but they were not open. Have you encountered this problem? I am still not able to load the default code into the RC with the IFI loader. I really would appreciate any insight and directions (including documentation) that would help me solve this problem.

Thanks SO much
Brenda