Installation Error

[Heretic121]

ok im getting this error while trying to install the NI_VISA

"RTX Runtime 5.5 is not installed" or someting to that effect...

so i searched for rtx runtime 5.5 and found it and got the exe... when i tried to install it i got this error

"your system is using a HAL that is not supported by rtx5.5.
please view the rtx release notes on information concering HALs, and instructions to change the HAL on your system

Deteced HAL: ACPI 1.0 - APIC platform up
# of PC's : 1

Installation Aborting"

anyone else get this??? and what would i have to do to fix it??? uninstall that HAL??? i didnt see anything in the release notes....

[Danny Diaz]

Originally Posted by Heretic121

"RTX Runtime 5.5 is not installed" or someting to that effect...

Please disregard this message. RTX is a real-time extension made by a company called VenturCom (now called Ardent or something) that VISA supports. This is not something you want to be installing, nor do you need to be concerned about.

-Danny

[Heretic121]

Originally Posted by Danny Diaz

Please disregard this message. RTX is a real-time extension made by a company called VenturCom (now called Ardent or something) that VISA supports. This is not something you want to be installing, nor do you need to be concerned about.

-Danny

So i do not need RTX in any shape or form???

then how do i install the device driver for the NI-VISA??? it stops after the driver selection screen when i select NI-VISA to install it gives the "please install RTX 5.5" on the following screen and wont let me continue...

* yes i already installed the program but am not sure if the NI-VISA got installed with it???

[Heretic121]

Originally Posted by Heretic121

So i do not need RTX in any shape or form???

then how do i install the device driver for the NI-VISA??? it stops after the driver selection screen when i select NI-VISA to install it gives the "please install RTX 5.5" on the following screen and wont let me continue...

* yes i already installed the program but am not sure if the NI-VISA got installed with it???

I am also getting this error

"Property Node in VISA Configure Serial Port (Instr).vi->CMUcam2.vi->CMUcam2 GUI.vi"

which i saw in the other thread which said make sure VISA was installed + i just re-charged the back up battery and it is now fully charged...

[Danny Diaz]

Originally Posted by Heretic121

I am also getting this error ...

Yeah, NI-VISA still isn't installed. Are you installing from the Driver CD or are you installing from the NI-VISA download? No matter, DO NOT select to install RTX support in the Driver Selection screen. This should be off by default (meaning NOT INSTALLED), unless you happen to have something that looks like RTX in your system. In the installer, make sure you do not have "RTX Support" as an install item, make sure it has an "X" on the icon before its name. The same goes for LabVIEW Real-Time support, there is no reason why you would need to install support for either of these.

-Danny

[Heretic121]

ok thx im just going try to do a clean install of LabView tommorow...