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"Unable to contact the Bootloader" When updating black jaguar
I have recently been trying to set up CAN using a black jaguar as the gateway from the cRIO. I made the cables exactly following the diagrams and am sure they are correct. When we plug our black jaguar into the computer(Just the black jaguar with the terminator) and open BDC-COMM the blinking yellow light changed to solid yellow, and we can get "Connected". If I then go to update firmware and select the correct file, I get the error "Unable to contact the Bootloader" I tried using different computers, but I get the same error every time. Also, when trying to change the ID number, it appears to be working but we never get a flashing green light, and we have been unable to change it. I looked around on the forums but never saw a solution to this exact problem. Also, the Recover Device option, has the exact same "Unable to Contact the Boot Loader" error. Are there any solutions to this or is it necessary to RMA our Jaguar?
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