FedEx problems

[JaneYoung]

Originally Posted by Richard McClellan

2158 and 2881 are both shipping from the same place this year, and have both crates closed and ready to go. Fedex showed up around 5:15 today, loaded the 2881 robot in the truck, but while trying to lower the lift gate the second time to pick up the 2158 crate, the lift wouldn't go down! We're currently waiting for the Fedex mechanic to come fix it.

They put too many boxes of Thin Mints in the crate and broke the lift, didn't they? That or the Tagalongs. The Shortbread cookies weigh so much less and are better with milk. Kid, I kid. Hope the mechanic got there and everything worked out.

Jane

[dsmoker]

I had confirmed yesterday that our pickup needed to be after 3:00 (we had scheduled it last week), and Fed Ex showed up at 12:15!!! Yikes!!! The kids were in class, and the robot was not in the crate!!! Fortunately, Fed Ex couldn't have been nicer. They agreed to just return after 3:00. The driver actually got there a little before 3:00, and patiently waited while the students, who didn't get out of class until 2:15, finished securing the robot. He was very interested in what we were doing, and the kids explained the whole program to him (plus we gave his some water!!!) Got the robot safely in the truck, where it joined robots from teams 228 and 999. Ours was by far the plainest crate; I tell the kids that's just because we put all the effort we have into the robot LOL

[O'Sancheski]

this happens every year... i know alot of people who are having problems with FedEx

[Mark McLeod]

Originally Posted by Matt C

1468 delivered their crate to the drayage site, there were 4 other crates there (at 4:30). They are expecting 40.

Don't make me kill you...

We had two robots in the shop. One went in it's own good time over to Festo two miles away in a racing trailer, while I had to wait around for 358's to ship to WPI. What a way to spend my vacation...

Originally Posted by scottydoh

Did you deliver to FESTO in Hauppauge? Because when 810 delivered at 5:00 there were 8 crates delivered...

The FedEx driver told me the FedEx trucks were loaded with Island robots today. They all go back to West Babylon before arriving at Festo tomorrow.

[Chuck Glick]

321 didn't get picked up today because the front desk of the high school wouldn't let him in! We had told the school that FedEx was coming for pickup today several times but apparently someone didn't get the message.

Thank goodness the FedEx driver was nice enough to come back and get it for us!

[Trying to Help]

I wasn't trying to complain; sorry if it sounded like that! I was just trying to describe what happened and to end with the reassurance that those of us who may have had a moment or two of panic during the day aren't alone.

I know FedEx goes the extra mile for us! I'm certainly grateful for all the sponsors, especially the extra effort that Festo put into to get us our solenoids.

This is only our second year shipping a robot; I don't have years of experience to draw upon. Someday....

Trying to Help

[Alex Cormier]

VERY interesting how the other shipping issues thread has now vanished...

We had the same issue when arriving to the dryage facility as listed in the vanished thread. They would not accept the truck we used with a tommy lift gate. We were just a mere 4" shy of the dock level. Last year, we had no issues with using that truck and the same guy who unloaded us last year remembered us and had his hands tied.

We then rented a Ryder truck that was dock height and I made a few phone calls and realized another team would have the same issue. So, after they arrived and our rental truck arrived, we went to some side street next to the facility and transferred all of the crates into the rental truck then returned to the facility.

Next year, we are just going to go straight to a rental truck and have no problems.

[thefro526]

816 is Lucky - We borrow our School's panel truck and drop the robot off ourselves.

On the subject of Fedex though, I think they do as good of a job as they can. I for one can't complain about any of the shipping that they've done for us in the past knowing that they donate millions and millions dollars through shipping vouchers and reduced rates for FRC teams.

[wendymom]

Originally Posted by Alex Cormier

VERY interesting how the other shipping issues thread has now vanished...

We had the same issue when arriving to the dryage facility as listed in the vanished thread. They would not accept the truck we used with a tommy lift gate. We were just a mere 4" shy of the dock level. Last year, we had no issues with using that truck and the same guy who unloaded us last year remembered us and had his hands tied.

We then rented a Ryder truck that was dock height and I made a few phone calls and realized another team would have the same issue. So, after they arrived and our rental truck arrived, we went to some side street next to the facility and transferred all of the crates into the rental truck then returned to the facility.

Next year, we are just going to go straight to a rental truck and have no problems.

Exploding Bacon has done that every year. We rent a truck and gather 3 or 4 crates from local teams and deliver them to the dryage space. It seems wrong to burn a FedEx credit when we live close to the place.

Happy post ship day everyone