BaneBots Order Status Information

[ChuckDickerson]

BaneBots updated their home page with the following information this morning:

PLEASE READ
Due to a large number of orders, we have had to post lead times on all of our gearboxes. We are also receiving a very large number of contacts via both web and phone, most inquiring about order status.

Unfortunately, we are currently unable to answer all contacts in a timely manner due to the large number of order status inquiries. To help with this, we will post current order processing on our home page, it will be updated at least once a day so that everyone can see where they are in the process.

Please, we ask that you check this page for current order processing, we will be unable to give more detailed information if you call or send email. We understand that FIRST teams are under severe time constraints and are doing everything we can to get orders out as fast as we can. There is no way to pay for faster service or to jump in line ahead of everyone else. In order to be fair to everyone we will process orders in the order they were received.

We appreciate your understanding as we work through the current gearbox backlog.

Order shipment update:
All orders placed on or before Jan 19th have been processed
All non-gearbox orders are typically shipping in 1 to 2 business days but may be up to 3
We are currently processing gearbox orders from the 20th and 21st.
Gearbox orders placed on the 20th and 21st are expected to ship Friday (4th) or Monday (7th)
Gearbox orders placed on the 22nd - 24th are expected to ship Monday (7th) or Tuesday (8th)
We do not have a better shipping estimate for gearbox orders placed on or after the 25th other than the estimated lead time when the order was placed

We understand that orders placed on the 20th and 21st should ship by Friday (4th) to fall within the estimated lead time window. Most orders will ship on time; however, some will be delayed a day or two. We have experienced delays in receiving materials due to current weather conditions which have resulted in a day or two delay in processing these orders.
As stated above, we expect all orders placed on the 20th and 21st to ship no later than Monday.

We ordered ours on Sunday night the 23rd. Here's hoping they ship on Monday!

Maybe it would be helpful for everyone to post in this thread when they ordered theirs and when their order was shipped so that others can gauge how long their delay might be?