2012 cRio 2 cannot be found

[v2oxviesta]

Hey guys,

My team (3926) is trying to setup our new cRio 2 and are having some issues where the imaging tool cannot find it. I am a first veteran (2 years) and I have run into similar issues with the old cRio that were easily resolved by flipping the ip reset dip switch. With the new cRio, I have no access to the switches because the imaging tool cannot find it. I have tried running it over crossover cable with A TON of different ip settings as well as trying to detect it with a router using dhcp. Am I missing something important? Is this happening to anyone else?