Our team decided to attribute the cause to internal damage. Once we swapped out the Victors with our spares, it ran fine. (and if you’re curious, has been posted here) We are still unsure as to what might have caused the damage.
After we get to test the supposed “bad” Victors a little more, we are going to call VEX again and see what we can do about shipping these back and/or getting new ones.
On the Victor’s PWM input slot? We checked the output, and although the Victor was receiving input, the output remained at 0 volts. Which could have been a loose PWM cable, but does not explain how swapping them out works.
The PWM cable could have been loose, but I don’t think this is the case.
We also had done a bench build while we were swapping them out, hooking each Victor up to a motor we knew worked before placing it back on the robot. I believe it’s safe to say four of the twelve we have just don’t work. We greatly appreciate your input, though.
If you call customer service, they will walk you through troubleshooting and replace if the Victors are bad out of the box.
I can tell you though if the LED is blinking orange, then the Victor thinks it is not getting any input. If the light was solid or off, then I may be inclined to think the Victor is bad. However, the Victor behaved as I would expect it to when the light is blinking orange. The problem could still be with the Victor, but at the input side.
The blinking orange means the Victor is not getting a valid PWM signal.
We’ve been having issues with out Victors as well. After some research we found out that if you shave down the sides of the shroud of the PWM cables they will fit into the holes of the Victors. Our pins were not connecting to the inputs in the victor because the shroud of the cables are too big. Vex says that if you are having issues with the Victors than to shave down the sides of your PWM cables. Hope this helps, good luck!