c-RIO connection troubles

No, this is our third year overall. It worked last year and the year before.
Also: have the cable (confused some of the guys at best buy too) and teraterm

If the same cRIO worked last year, chances are it is working and you simply can’t connect the PC.

I don’t have a Vista PC, but what I’d suggest you try first is to check your PC network port is set for a static IP address of 10.23.93.xx and use e.g. 6 for xx. The cRIO should already be on 10.23.93.2 and the Classmate will need to be on 10.23.93.5 so you can’t use 2 or 5. Then you can open the PC cmd window and “ping 10.23.93.2” and get a response. For instructions on setting the IP address of a PC running Vista, try google or maybe Vista itself has sufficient Help to get it done. It’s not difficult but I’d need a Vista PC to give you the precise instructions.

As soon as you get a successful ping, run the FIRST cRIO imaging tool to install image v19 (select C++) on the cRIO.

‘Should work’ doesn’t always apply.
The IP’s are set correctly (I checked) and I pinged from the classmate, but it timed out.

You didn’t say if you have run the Imaging tool. If the cRIO is not imaged correctly, it might not be set for IP 10.23.93.2 and then it wouldn’t respond to a ping, or maybe the IP is set but the cRIO image is damaged and it’s not booting the image. The Imaging tool will enable you to (re)set the cRIO IP address. Select the C++ option in the Imaging tool if you plan to use Windriver.

If this works, I’m going to be very disappointed/angry with myself…

Edit: Didn’t work

Edit II: Got the following error when using a different computer:
Unable to complete operation because of unexpected error 56:
TCP Open Connection in repFPC open connection.vi->SendRebootCmd.vi->RebootSystem.vi->ConfigUtility.lvlib:ReImageTarget.vi->ConfigUtility.lvlib:Dialog.vi

Which ethernet jack on the cRIO are you plugged into? Does it have a green light? Is there any activity on the yellow light when you’re trying to communicate with the cRIO?

Are all of the cRIO’s DIP switches in the “off” position?

Jack 1, green light, no yellow light, and yes.

Edit: There is now a yellow light blinking on the ethernet 1 port.

Edit II: Using Terterm also produces a time out

Perhaps you need to use MAX, Start>>National Instruments>>Measurement and Automation Explorer.

In the left column it will have an entry for remote targets which you can open and it will hopefully list your cRIO. If it does, you can determine its IP address, change the IP address, etc.

If MAX also cannot locate your cRIO, it could possibly be a firewall issue. You stated it was off, but it is certainly worth verifying. Also, you may need to toggle one of the DIP switches on the cRIO to reset the IP address and then try formatting again either using the format utility. Finally, there is a safe mode DIP for cRIOs that have corrupted Flash. You may be able to find the step by step instructions on ni.com/FIRST searching for safe mode reformat or some similar query.

Greg McKaskle

Update: able to ping the cRIO, still not able to connect or download to it. New error:
Failed to connect to 10.23.93.2 (Registry localhost) failed to connect target
Possibly caused by: runtime information undefined or uncatchable, TOS library support for target OS “6.3” cannot be loaded
How are the DIPs supposed to be set up?

In normal operation all DIP switches are off, you may want to leave the console out on if you have the serial cable connected.

Greg McKaskle

Error when trying to update the cRIO:
Unable to complete operation because of unexpected error 54:
TCP Open Connection in repFPC open connection.vi->SendRebootCmd.vi->RebootSystem.vi->ConfigUtility.lvlib:ReImageTarget.vi->ConfigUtility.lvlib: Dialog.vi

Edit: Realized we had the DIPs backwards: new error: Unable to complete operation because of unexpected error 1:
TCP Read in NI_InternetTK_Common_VIs.lvlib:TCP Read xTP Reply.vi:14->NI_InternetTK_FTP_VIs.lvlib:FTP Get Command Reply.vi:13->NI_InternetTK_FTP_VIs.lvlib:FTP Open Session.vi->NI_InternetTK_FTP_VIs.lvlib:FTP Put Multiple Files and Buffers.vi->NI_InternetTK_FTP_VIs.lvlib:FTP Put File.vi->ConfigUtility.lvlib:ReImageTarget.vi->ConfigUtility.lvlib: Dialog.vi

Edit edit: FTP Timeout

Crossover czble and XP laptop: all is fix’d now

Edit: Still won’t connect in windriver; still says backend is disconnected. i can ping, but cant connect. crossover cable doesnt change anything, except allowing me to connect with the Re imager

bump

Can you fire up a command window in your PC, and post the output
of ipconfig /all and route print? Thanks.

I’m sorry, maybe it’s implied in one of your posts, but it’s not clear to me that you’ve been able to reimage your cRio properly.

Have you seen this post – about using a switch/hub instead of a x-over cable?

I have the same problem that the other guy had toward the end of his when i get the error:

Failed to launch target server

possibly caused by backend not connected.

and for me the X-over cable did not change anything either.

when i ran route print my netmask was 0.00.00.0, and network connection was 0.00.00.0, my gateway was 10.13.18.2, and it said metric was 20.

We are using a Crio from last year where we had it programmed for C++. Last week we used Crio Imaging Tool to try and set it to Java, but it won’t connect. Tries and Times out. We are connected via ethernet and a router. ie pc to router, and crio to router. We can ping the Crio ethernet address from the pc.

Last year at the competition we had issues upgrading the latest version on a second Crio as we had the Can Jaguar software mods and that didn’t allow us to update. Someone thought there was a checksum issue so it didn’t connect and didn’t give us a checksum error. I don’t remember if that looked like a connection issue too. But I’ve just found the update instructions so I can try backing that fix out and then see if we may connect. I’m hoping that is all we need to do.

Where may we find how to reformat the Crio? If we do can we then update to the latest version or do we need to start with an earlier version and update one version at a time?

I can’t find anything on the Crio switches either is there a post with how the Crio works anywhere? I tried downloading the pdf from usfirst site for hardware descriptions but that link causes firefox to hang on all of my home computers. I can’t even copy the link as Firefox has to be aborted using task manager.

As far as I know the only thing we needed to do to get the cRIO update working was remove the CAN plugin.

To reformat the cRIO, in the imaging tool you used to switch to Java, there should be a checkbox that says something along the lines of “Reformat cRIO”. Check that and you should get a few more boxes available to select an image. If you have all of the programming updates installed on your computer, I believe the v20 image will be shown in the selection box. Make sure it is set to format to team #211 and language is Java (if you want to keep that).

Also, formatting the cRIO is equivalent to updating it. The only way to send an update to the cRIO is through a reformat.

With the switches the only one you really need to know about for this is the SAFE MODE switch. If you’re still having troubles with this update, flip that and try again. Afterwards I believe you need to flip it back to off and perform the update a second time.

Correct. With the safe mode switch on, the only thing the imaging tool can do is format the cRIO. You must switch it back off and reboot it to actually install the update.