Camera Problems

Technical Control System
1

I have the Older Axis 206 Camera, and I used the new FRC Camera Setup to set the FRC account and change the IP to run through the router.

I did this twice, both times, after a reboot of the C-rio and camera at the same time, both times the camera stopped working and I needed to reuse the Camera Setup tool. The 3rd time, the Camera stopped again. I tried the tool for no luck. I attempted to use the Factory Reset button to reset the IP and settings to the default 192.168.0.90, only to find: 1.) the Camera IP remained as 10.26.3.11; 2.) The camera was only abled to be pinged @ 10.26.3.11; 3.) The camera webpage was inaccessable from either 192.168.0.90 or 10.26.3.11 both times the Laptop IPs used to 192.168.0.72 and 10.26.3.72 for each attempt. Both times the Camera was either pinging randomly between 2-50 ms (This was directly connected to the laptop) or Received Destination Host Not Found Errors.

Any ideas? Camera bricked or is there a way to fix this? I have confirmed the following the reset instructions that the Reset button isn’t resetting the camera to defaults.

2

I think the original issues was caused by the bug in the camera config tool. The settings it applied to the camera were inconsistent wrt networking and on boot up, the camera would decide to factory reset.

As for the unresponsive camera, have you tried unplugging it, pressing and holding the reset button, then insert the power and continue holding the button until the LED ring on the camera goes amber – potentially even longer? I’ve never seen one that wouldn’t factory reset. If this is not successful, you may need to visit the Axis site and look for firmware downloads and follow the directions associated with putting new FW on the camera.

Greg McKaskle

3

I’ve had to reset the camera twice before it actually reset; perhaps it’s just easy to think you’ve reset it when you haven’t. Try the factory reset a few more times before you give up on it.

As for the Imaging tool, your problems make it sound like you are using the old one. Is it possible that you’ve downloaded the new tool but are accidentally running the old tool?

4

Here is the process that Greg posted in a different thread. We had the same problem as you and this fixed it. I bet that the updated Camera Config Tool fixes this problem too but this worked for us: