Camera won't work

We have tried to configure the axis M1011 camera using the Camera Configuration Tool in order to use the camera when it is connected to port 2 on the 8-Slot FRC cRIO. We connected the camera directly to the computer, changed the computer’s static IP as required, chose the option that says “port 2 on the 8-Slot FRC cRIO” on the Camera Configuration Tool, and clicked “apply”.
We got a success message, but when we connect the camera to the cRIO on port 2, we don’t recieve any image (we get a blank screen on the dashboard).
Can anyone help us, please?

p.s: When we tried to select the other option on the camera configuration tool, we recieved an image, but only when the cammera was connected directly to the commputer.

I believe that connecting the camera directly to the cRIO makes it unavailable for dashboard viewing. The dashboard makes HTTP requests to 10.xx.yy.11 to pull the images. When you attach it to the cRIO, it is inaccessible at that IP address.

The dashboard has a boolean constant that must be changed to cause the image to come from the cRIO port 2.

In addition, there may be other changes needed in the robot code specific to your programming language.

For LabVIEW, you must change another boolean constant in the begin.vi to change the source of the camera images. You must also call WPI_CameraSend Images To PC Loop.vi. See the following thread in the NI forums https://decibel.ni.com/content/thread/11629?tstart=0 (note that the thread is still unresolved, so there may be additional changes needed).

Why do you want the camera connected to the cRIO port 2?

How else can we use the camera when it is on the robot?

The 2012 default code and camera setup tool expect the camera to be connected to the robot’s DLink bridge.