NOTE: This category is for getting assistance using the forum software, or reporting an issue using the forum software. All other topics should be placed in other appropriate categories.
@Dylan_Watson is using 5G AT&T and is getting this page.
Is there a cell tower that is IP banned?
FYI, that’s a Cloudflare block, so it’s unlikely to be CD specific.
i get this whenever i use a vpn active on my phone, so see if you have a VPN active
That is a Cloudflare block.
@nstrike / @Dylan_Watson . One of you will need to send the public IP address you have when you get this block to a CD admin who has access to the Cloudflare console, so they can check why that IP is blocked.
I think currently only @Brandon_Martus has that access.
This Cloudflare block most commonly shows up when you are accessing the site via VPN’s or TOR. So that’s the first thing to check.
I got a similar page on one of my PCs when I restarted it with an embarrassingly large number of CD tabs open. When the machine restarted and re-opened all those tabs at once, it may have looked like a scraper or attacker. In this case, two machines in my network could access CD and only that one was blocked (and all would be sharing a single public IP).
That block resolved itself in around 24 hours (maybe 48 or 72), just before i finished up writing up my CD Forum Support post asking for help. I did not think to try Incognito/private browsing mode/another browser while it was blocked to see if that would have worked around it.
