CIMcoder Not Working

One of our CIMcoders are not functioning (more specifically, the CIMcoder attached to the left drive motor). The quadrature position on both Phoenix Tuner self-snapshot and on the SmartDashboard field does not update, despite us plugging it into different Talon SRXs and switching the data cable for a new one. Does anyone have any solutions to this?

Thank you!

Be sure the centering and spacing have not changed – if things are not properly aligned, it can keep things from working. Be sure the magnet is solidly fixed to the shaft.

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