Climber in a Box Motor Shaft too short

We’ve been assembling AndyMark’s climber in a box, and the motor shaft (for the spool/winch) that came with it seems to fall short of the distance it’s supposed to cover. The instructions are a bit vague and I was wondering if we’re doing this wrong?

You need to order the 2 inch shaft.

Also watch the video on an website about tying the knot it shows how to bolt in the gearbox

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