ok, will do… Thanks
So I realized that there was a free trial on mcafee and that had real time scanning, automatic updates, and a firewall. I turned off all three. Is this fine or do I risk getting a virus now?
You really shouldn’t ever have to connect your driver station computer to the internet. Updates can be downloaded to a flash drive on a different computer and copied over. Other than that, there’s no need to connect to the internet, so no way of getting a virus.
@AriMB Our Drivers station computer is the only computer we really have/use so that is the computer I am always using to program, go on chief delphi, etc. on the internet…
it is the one i am on now
should i reconnect the firewall?
That’s the reason why I recommend having a dedicated driver station laptop. The more you use the computer for other things, the more likely programs will be taking processing time away from the DS software; the more settings you’ll have to change to browse the internet vs connect to the robot; and the more likely you are to accidentally download a virus that slows your computer down.
I obviously don’t know much about your team or budget, but you can get a decent driver station computer for less than $300 (here, for example). If you attend one regional with 12 matches for $5000 and lose one match because of driver station problems, it’s already payed for itself. There’s a lot of good recommendations for your driver station in this whitepaper here.
Edit: while you’re on the internet, you should probably have your firewall and anti-malware software on. When connected to the robot, it should be turned off.
1 Like
I don’t think my team will be able to get a whole other computer just for driving… What should I do to diagnose the problem on this computer?
The problem is likely the McAfee softawre either trying to block your communication with the robot (thinking that it’s an attack) or trying to update and holding up the network traffic. Disable that, try to drive the robot, and see if that fixes the problem. Let us know what you find.
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okay, thanks
so we turned off McAfee firewall, real time scanning, and the automatic updater for McAfee and windows 10 on the device.
I also tested it over radio, Ethernet, and USB all to the following result:
We are still having connectivity issues, where the most recent time it was connected to the robot:
-
the lights on the bot still had uneven blinking, where every once in a while a blink was an extra second or two longer (like it was temporarily turning into a solid non-blinking light)
-
the motors on our robot randomly stall for a second each stall. (they are “skippy” and this causes problems with the performance of the bot)
-
when we interact with a controller causing a motor to work, it loses more packets and the trip time also increases
Looking back at your prior messages, you indicated that it looked to be a background application on the computer causing problems with the connection. I now think this to be further true because we tested it with a robot from a prior year on this years drive computer (the one with the supposed problem) and the old robot glitched as stated above as well. I know for a fact that our old robot was not having these problems in the past, so it means it is something wrong with the computer.
I checked the task manager to see what was running in the background, but I do not know what should and should not be running… Therefore, I have attached both a list of processes and a list of currently running services below
Here is the processes currently running on the computer:
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 8 K
System 4 Services 0 7,000 K
Registry 96 Services 0 14,484 K
smss.exe 416 Services 0 216 K
csrss.exe 692 Services 0 2,076 K
wininit.exe 784 Services 0 616 K
csrss.exe 804 Console 1 3,324 K
services.exe 864 Services 0 7,992 K
winlogon.exe 908 Console 1 4,360 K
lsass.exe 964 Services 0 8,768 K
svchost.exe 540 Services 0 384 K
fontdrvhost.exe 576 Services 0 176 K
fontdrvhost.exe 560 Console 1 5,100 K
svchost.exe 628 Services 0 22,532 K
WUDFHost.exe 640 Services 0 7,084 K
svchost.exe 1080 Services 0 12,568 K
svchost.exe 1128 Services 0 3,772 K
dwm.exe 1212 Console 1 54,212 K
svchost.exe 1296 Services 0 3,224 K
svchost.exe 1344 Services 0 1,828 K
svchost.exe 1356 Services 0 11,240 K
svchost.exe 1424 Services 0 4,276 K
svchost.exe 1564 Services 0 2,132 K
svchost.exe 1608 Services 0 4,464 K
svchost.exe 1616 Services 0 12,040 K
svchost.exe 1708 Services 0 2,068 K
svchost.exe 1780 Services 0 6,384 K
svchost.exe 1792 Services 0 924 K
svchost.exe 1880 Services 0 4,228 K
svchost.exe 1888 Services 0 5,004 K
svchost.exe 1896 Services 0 72,884 K
svchost.exe 1916 Services 0 1,432 K
svchost.exe 1972 Services 0 4,096 K
svchost.exe 2044 Services 0 3,828 K
Memory Compression 1764 Services 0 221,096 K
svchost.exe 2052 Services 0 7,876 K
svchost.exe 2084 Services 0 4,792 K
svchost.exe 2152 Services 0 8,036 K
igfxCUIService.exe 2184 Services 0 2,128 K
svchost.exe 2240 Services 0 5,112 K
svchost.exe 2316 Services 0 2,976 K
svchost.exe 2324 Services 0 3,400 K
svchost.exe 2360 Services 0 5,428 K
svchost.exe 2552 Services 0 9,864 K
svchost.exe 2592 Services 0 7,136 K
RtkAudioService64.exe 2696 Services 0 1,160 K
svchost.exe 2704 Services 0 10,244 K
svchost.exe 2808 Services 0 1,800 K
RAVBg64.exe 2876 Console 1 1,996 K
svchost.exe 2896 Services 0 2,364 K
svchost.exe 2904 Services 0 4,132 K
svchost.exe 2984 Services 0 5,964 K
svchost.exe 3036 Services 0 3,712 K
svchost.exe 2688 Services 0 7,064 K
svchost.exe 3096 Services 0 9,100 K
spoolsv.exe 3152 Services 0 3,900 K
svchost.exe 3268 Services 0 2,756 K
svchost.exe 3376 Services 0 2,652 K
svchost.exe 3384 Services 0 3,668 K
svchost.exe 3444 Services 0 3,484 K
AdminService.exe 3504 Services 0 4,956 K
IntelCpHDCPSvc.exe 3512 Services 0 1,616 K
svchost.exe 3520 Services 0 2,500 K
svchost.exe 3528 Services 0 18,460 K
svchost.exe 3536 Services 0 16,500 K
svchost.exe 3548 Services 0 25,560 K
esif_uf.exe 3556 Services 0 632 K
lkads.exe 3588 Services 0 1,084 K
svchost.exe 3596 Services 0 14,776 K
mfemms.exe 3652 Services 0 3,544 K
ModuleCoreService.exe 3664 Services 0 59,296 K
svchost.exe 3840 Services 0 5,908 K
svchost.exe 3848 Services 0 608 K
svchost.exe 3928 Services 0 1,836 K
svchost.exe 3956 Services 0 10,132 K
svchost.exe 4008 Services 0 2,784 K
svchost.exe 3348 Services 0 1,248 K
RNDBWMService.exe 4112 Services 0 1,196 K
nisvcloc.exe 4128 Services 0 1,432 K
niauth_daemon.exe 4140 Services 0 780 K
SecurityHealthService.exe 4212 Services 0 7,912 K
PEFService.exe 4220 Services 0 744 K
WavesSysSvc64.exe 4228 Services 0 56 K
SmartByteNetworkService.e 4236 Services 0 7,268 K
IntelCpHeciSvc.exe 4256 Services 0 1,764 K
nimxs.exe 4304 Services 0 3,056 K
mfevtps.exe 4396 Services 0 80 K
niroco.exe 4424 Services 0 9,884 K
nipxicms.exe 4432 Services 0 3,992 K
MMSSHOST.exe 4476 Services 0 43,672 K
servicehost.exe 4508 Services 0 36,848 K
svchost.exe 4612 Services 0 6,988 K
mfevtps.exe 4648 Services 0 8,400 K
ProtectedModuleHost.exe 4788 Services 0 5,744 K
svchost.exe 5072 Services 0 4,772 K
MfeAVSvc.exe 5416 Services 0 21,968 K
nipxism.exe 5440 Services 0 8,680 K
mfefire.exe 5480 Services 0 4,048 K
lktsrv.exe 5500 Services 0 1,232 K
nidmsrv.exe 5520 Services 0 1,096 K
lkcitdl.exe 5572 Services 0 492 K
nimdnsResponder.exe 5616 Services 0 3,924 K
mcapexe.exe 5756 Services 0 1,264 K
McCSPServiceHost.exe 5816 Services 0 13,096 K
niDiscSvc.exe 5920 Services 0 3,592 K
niLxiDiscovery.exe 6008 Services 0 712 K
SystemWebServer.exe 1688 Services 0 1,212 K
tagsrv.exe 6148 Services 0 4,616 K
ApplicationWebServer.exe 6484 Services 0 1,236 K
NIWebServiceContainer.exe 6532 Services 0 176 K
NIWebServiceContainer.exe 6920 Services 0 140 K
mcshield.exe 7136 Services 0 21,084 K
NIWebServiceContainer.exe 6460 Services 0 160 K
NIWebServiceContainer.exe 6540 Services 0 148 K
WmiPrvSE.exe 7264 Services 0 28,372 K
NIWebServiceContainer.exe 7304 Services 0 140 K
RNDBWM.exe 7496 Services 0 4,992 K
conhost.exe 812 Services 0 928 K
svchost.exe 5536 Services 0 5,528 K
dptf_helper.exe 8556 Console 1 552 K
uihost.exe 8576 Console 1 5,880 K
sihost.exe 8664 Console 1 17,644 K
svchost.exe 8724 Console 1 12,328 K
svchost.exe 8804 Console 1 18,564 K
taskhostw.exe 8872 Console 1 10,572 K
PresentationFontCache.exe 9040 Services 0 1,132 K
svchost.exe 9072 Services 0 6,820 K
svchost.exe 9104 Services 0 2,292 K
ctfmon.exe 9212 Console 1 8,504 K
explorer.exe 8416 Console 1 100,228 K
svchost.exe 9208 Services 0 11,080 K
svchost.exe 3608 Services 0 4,864 K
igfxEM.exe 3328 Console 1 15,876 K
dllhost.exe 3404 Console 1 3,060 K
ShellExperienceHost.exe 5596 Console 1 89,384 K
SearchUI.exe 9356 Console 1 163,028 K
RuntimeBroker.exe 9428 Console 1 18,352 K
RuntimeBroker.exe 9636 Console 1 28,476 K
ApplicationFrameHost.exe 9808 Console 1 18,220 K
SkypeBackgroundHost.exe 9956 Console 1 1,732 K
SearchIndexer.exe 10108 Services 0 62,472 K
MicrosoftEdge.exe 10208 Console 1 152 K
browser_broker.exe 7276 Console 1 1,664 K
RuntimeBroker.exe 2004 Console 1 1,408 K
MicrosoftEdgeCP.exe 5740 Console 1 172 K
MicrosoftEdgeCP.exe 10244 Console 1 176 K
RuntimeBroker.exe 10580 Console 1 18,764 K
MSASCuiL.exe 4440 Console 1 2,908 K
RtkNGUI64.exe 9376 Console 1 3,776 K
RAVBg64.exe 10124 Console 1 2,260 K
WavesSvc64.exe 11020 Console 1 5,572 K
OneDrive.exe 9400 Console 1 13,140 K
svchost.exe 1464 Services 0 5,728 K
nierserver.exe 11520 Console 1 4,472 K
jusched.exe 11664 Console 1 68 K
DeviceMonitor.exe 11736 Console 1 14,076 K
ModuleCoreService.exe 11856 Console 1 20,740 K
conhost.exe 11872 Console 1 272 K
GoogleCrashHandler.exe 4208 Services 0 788 K
GoogleCrashHandler64.exe 11108 Services 0 92 K
svchost.exe 9120 Services 0 10,068 K
svchost.exe 10844 Services 0 3,332 K
svchost.exe 4528 Services 0 5,140 K
IAStorIcon.exe 12652 Console 1 4,464 K
DDVRulesProcessor.exe 12836 Services 0 5,340 K
DSAPI.exe 12996 Services 0 33,724 K
svchost.exe 12304 Console 1 17,404 K
DellSupportAssistRemedati 12560 Services 0 19,268 K
pcdrwi.exe 9268 Services 0 25,540 K
ServiceShell.exe 9260 Services 0 37,704 K
conhost.exe 12704 Services 0 260 K
svchost.exe 8500 Services 0 3,644 K
SkypeApp.exe 13920 Console 1 204 K
OfficeHubTaskHost.exe 14048 Console 1 124 K
dllhost.exe 13612 Services 0 2,492 K
msdtc.exe 10940 Services 0 136 K
DeliveryService.exe 1944 Services 0 11,688 K
svchost.exe 14344 Services 0 8,300 K
RuntimeBroker.exe 14368 Console 1 1,996 K
svchost.exe 14544 Services 0 15,992 K
RuntimeBroker.exe 15092 Console 1 2,592 K
IAStorDataMgrSvc.exe 13636 Services 0 26,516 K
jhi_service.exe 13532 Services 0 72 K
LMS.exe 13544 Services 0 3,152 K
svchost.exe 9316 Services 0 7,084 K
sedsvc.exe 13296 Services 0 136 K
SgrmBroker.exe 15072 Services 0 38,864 K
SupportAssistAgent.exe 11900 Services 0 62,200 K
DDVDataCollector.exe 13336 Services 0 8,792 K
DDVCollectorSvcApi.exe 13164 Services 0 1,432 K
WinStore.App.exe 9880 Console 1 116 K
RuntimeBroker.exe 4772 Console 1 1,504 K
dllhost.exe 14924 Console 1 6,288 K
svchost.exe 10188 Services 0 7,404 K
backgroundTaskHost.exe 22408 Console 1 33,688 K
RuntimeBroker.exe 21548 Console 1 5,332 K
FusnBroker.exe 21540 Console 1 6,504 K
Microsoft.Photos.exe 27208 Console 1 3,996 K
svchost.exe 13552 Services 0 2,948 K
svchost.exe 3192 Services 0 2,856 K
RuntimeBroker.exe 29248 Console 1 21,644 K
SystemSettings.exe 25416 Console 1 38,824 K
LockApp.exe 38212 Console 1 37,180 K
RuntimeBroker.exe 38560 Console 1 28,536 K
backgroundTaskHost.exe 27588 Console 1 12,516 K
RuntimeBroker.exe 13100 Console 1 11,644 K
SupportAssistAppWire.exe 34832 Console 1 21,376 K
sedlauncher.exe 36852 Services 0 396 K
McVulCtr.exe 25528 Services 0 17,712 K
McVulAlert.exe 39292 Console 1 9,432 K
McUICnt.exe 69008 Console 1 644 K
taskhostw.exe 78008 Console 1 12,156 K
SupportAssistAppWire.exe 51064 Console 1 22,984 K
DriverStation.exe 87500 Console 1 86,552 K
Dashboard.exe 100812 Console 1 71,172 K
NIVisSvr.exe 101256 Console 1 8,908 K
DS_LogFileViewer.exe 93948 Console 1 67,676 K
WmiPrvSE.exe 98324 Services 0 11,772 K
svchost.exe 114548 Services 0 7,600 K
Taskmgr.exe 107380 Console 1 53,760 K
mmc.exe 89164 Console 1 51,252 K
svchost.exe 19596 Services 0 11,804 K
audiodg.exe 33732 Services 0 17,504 K
smartscreen.exe 35708 Console 1 21,644 K
WmiPrvSE.exe 34428 Services 0 12,376 K
SystemIdleCheck.exe 65836 Console 1 7,428 K
svchost.exe 59180 Services 0 7,192 K
svchost.exe 22900 Services 0 4,576 K
WUDFHost.exe 49104 Services 0 8,272 K
backgroundTaskHost.exe 56136 Console 1 21,764 K
cmd.exe 40980 Console 1 3,240 K
conhost.exe 55704 Console 1 16,256 K
tasklist.exe 53652 Console 1 7,512 K
Also, Here is a list of services currently running, since they are not specified in the task manager:
C:\Windows\system32>net start
These Windows services are started:
Application Information
AtherosSvc
AVCTP service
Background Intelligent Transfer Service
Background Tasks Infrastructure Service
Base Filtering Engine
Bluetooth Audio Gateway Service
Bluetooth Support Service
Capability Access Manager Service
Certificate Propagation
CNG Key Isolation
COM+ Event System
COM+ System Application
Connected Devices Platform Service
Connected Devices Platform User Service_3ac414
Connected User Experiences and Telemetry
Contact Data_3ac414
CoreMessaging
Credential Manager
Cryptographic Services
Data Sharing Service
Data Usage
DCOM Server Process Launcher
Delivery Optimization
Dell Client Management Service
Dell Data Vault Collector
Dell Data Vault Processor
Dell Data Vault Service API
Dell Digital Delivery Service
Dell Hardware Support
Dell SupportAssist
Dell SupportAssist Remediation
Device Association Service
Device Setup Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
Distributed Transaction Coordinator
DNS Client
Geolocation Service
Human Interface Device Service
IKE and AuthIP IPsec Keying Modules
Intel(R) Content Protection HDCP Service
Intel(R) Content Protection HECI Service
Intel(R) Dynamic Application Loader Host Interface Service
Intel(R) Dynamic Platform and Thermal Framework service
Intel(R) HD Graphics Control Panel Service
Intel(R) Management and Security Application Local Management Service
Intel(R) Rapid Storage Technology
IP Helper
IPsec Policy Agent
Local Session Manager
McAfee AP Service
McAfee CSP Service
McAfee Module Core Service
McAfee PEF Service
McAfee Service Controller
McAfee Validation Trust Protection Service
McAfee WebAdvisor
Microsoft Account Sign-in Assistant
Network Connection Broker
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
NI Application Web Server
NI Authentication Service
NI Citadel 4 Service
NI Configuration Manager
NI Domain Service
NI LXI Discovery Service
NI mDNS Responder Service
NI Network Discovery
NI PSP Service Locator
NI PXI Chassis Management Service
NI PXI Resource Manager
NI Route Coordinator
NI Service Locator
NI System Web Server
NI Time Synchronization
NI Variable Engine
Payments and NFC/SE Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Radio Management Service
Realtek Audio Service
Remote Access Connection Manager
Remote Procedure Call (RPC)
Rivet Dynamic Bandwidth Management
RPC Endpoint Mapper
Secure Socket Tunneling Protocol Service
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SmartByte Network Service
SSDP Discovery
State Repository Service
Storage Service
Superfetch
Sync Host_3ac414
System Event Notification Service
System Events Broker
System Guard Runtime Monitor Broker
Task Scheduler
Telephony
Themes
Time Broker
Touch Keyboard and Handwriting Panel Service
Update Orchestrator Service
User Data Access_3ac414
User Data Storage_3ac414
User Manager
User Profile Service
Waves Audio Services
Web Account Manager
Windows Audio
Windows Audio Endpoint Builder
Windows Connection Manager
Windows Defender Firewall
Windows Defender Security Center Service
Windows Event Log
Windows Font Cache Service
Windows License Manager Service
Windows Management Instrumentation
Windows Presentation Foundation Font Cache 3.0.0.0
Windows Push Notifications System Service
Windows Push Notifications User Service_3ac414
Windows Remediation Service
Windows Search
Windows Time
WinHTTP Web Proxy Auto-Discovery Service
WLAN AutoConfig
Workstation
The command completed successfully.
C:\Windows\system32>
Also, looking back at the riolog, the last two messages of the last test run of the new robot were:
12:26:44.584 PM
Info Communications Timeout: 721 Input Voltage Brownouts: 0.
12:26:51.966 PM
Info roboRIO: Disk Free 113 MB, Memory Free 85 MB. DS Laptop: CPU 48% Batt 36%.
I was not sure what the first of these two messages meant, but looking at old riologs from a few years ago, they did not have any messages like this, however in a 15 minute span of being connected to the robot it had around 400 messages, indicating me every few times there was an input voltage brownout. What is this and should I be concerned? We also had a fully charged battery (around 11.8v-12v in the robot during this test run) Also I am not sure if this is a related issue to the first issue, because the first issue happened on two robots with two different batteries, and as I said neither issue was happening two years ago with the steamworks bot I was testing with or last year with our power up bot.
Sorry for the long message lol (it just kept getting longer and longer)
Thank you very much and any help would be greatly appreciated as the problem is a nuisance and makes it harder to do things with our bot.
Your processes and services look all in order, and you’re not using too much PC CPU/RAM.
Can you actually upload a dashboard log file from one of your tests to here (each log is two files)? It might be helpful to take a closer look at the log itself to see if that gives any hints. It’s hard to see all of the graphs from the image further up in the thread, and there are no details about the events and warnings.
1 Like
okay, will do…
Here are the two files for the two most recent tests. the most recent one is a shorter time span than the first, so there is more data to analyze in the older one I think…
also just to let you know so you don’t wonder what it is, anytime it says:
1 ramp
or
2 ramp
it is just a string output. I had it print out that string for every time it completed a specific action (for debugging purposes)… So, when I hold down a button on my controller, it prints that string every iteration of the loop that runs the action on the robot.
2019_02_16 13_20_23 Sat.dsevents (149.0 KB)
2019_02_16 13_20_23 Sat.dslog (4.4 MB)
2019_02_16 14_08_38 Sat.dsevents (120.8 KB)
2019_02_16 14_08_38 Sat.dslog (337.7 KB)
Thanks!
I hate to say that I don’t actually see any problems in your logs. There are a few blips, and two times where the watchdog triggers for two seconds, but nothing that would cause what you’re describing.
At this point, I would just try to get someone with experience diagnosing problems like this co come to your shop in the next few days. Or try to bring your robot to them. It will be a lot easier to diagnose this in person than over the internet. I don’t know where you’re located because you don’t have a team in your profile, but if you reach out to your local Regional Director they can probably put you in touch with someone who can help.
Sorry I can’t be more helpful.
1 Like
That is fine… You were more than helpful!
One last question though (if you don’t know, its fine, you’ve helped a lot)…
What is a Input Voltage Brownout. In one of my tests from yesterday I got 721 of them… could this be in relation to the problem and does it relate to the battery or the computer?
Thanks and if you don’t know its fine I just thought I would ask just in case, but you’ve been very helpful! 
Our driver was having a similar problem with a huge amount of dropped packets, and lost comms intermittently.
He said he switched from Dynamic to Static IP and some of the issues went away. Have you tried this (if you are on dynamic)?
2 Likes
how do I check/switch which type if IP I am on?
We’re having the same issue with dropped packets and lost comms on the driver station, I’ve briefly discussed it here: https://www.chiefdelphi.com/t/frc-95-the-grasshoppers-2019-build-thread/
1 Like
That’s when the voltage coming into the roboRIO is too low so it shuts off all motors to protect itself. That could definitely be causing your problems if it’s happening that often. Usually it’s caused by either a bad/undercharged battery or loose connections in your main power wiring (everything between the battery and PDP).
1 Like