ok… heres the deal, we got the CRIO to finally connect to the PC but once it gets like halfway through formatting it fails and gives the error code 60. I have looked at another thread whose CRIO had the same problem and i tried what they did but no luck… We have spent close to 10 work hours trying to figure this out, we tried pretty much everything that has been posted. If any one else has figured this out please let me know through this post or through a PM because we desperately need your help so any input will be appreciated.
LabVIEW error 60 is “The specified network address is currently in use”. Based on that I’d guess you have some network device configured with an incorrect IP.
Common things to check are that you don’t have other network cards enabled on your PC, you are directly wired PC to cRIO port 1 (with crossover cable if your network card is not auto-sensing), and that your firewalls are either disabled or won’t block any of the traffic (including udp traffic, traffic to a 0.0.0.0 IP).
We did turn the fire wall off and we did disconnect from other networks, but we haven’t completely turned off the network card. i might try that today ill add that to the list of things to try. any other suggestions?
You also had a wireless card in your PC? I wonder if there is a conflict between using the supplied Cisco/Linksys devices and PC/laptop internal WiFi radios?
Our team has had similar problems. While using the imaging tool we come up with an error saying “The specified IP address is unreachable. Ensure that the IP address is on the correct subnet.” Could it be possible that the computer we are using (Vista Basic) is searching “online” for the IP address and ignoring the ethernet entirely?
If you’ve got your development PC/laptop simultaneously connected to both the robot network AND the internet, you should definitely try disconnecting your internet connection. In an installation that I assisted with, we needed to set the subnet mask of our development PC’s robot network NIC to 255.255.255.0 instead of the recommended 255.0.0.0 since the robot network would otherwise “collide” with the rest of our network.
“In an installation that I assisted with, we needed to set the subnet mask of our development PC’s robot network NIC to 255.255.255.0 instead of the recommended 255.0.0.0 since the robot network would otherwise “collide” with the rest of our network.”
NIC = Network Interface Card (or Controller), this is the hardware adapter in your PC or laptop with an Ethernet port (might also be used to described an internal WiFi adapter? I don’t know about that)
On most (all?) Windows PCs, go to Start->Settings->Network Connections and right-click on your LAN connection. Go to the General tab and select the Internet Protocol (TCP/IP) connection -> Properties. This is typically where you set the IP address, subnet mask, whether to use static or dynamic IP addressing, etc.
If you’ve got an IT person nearby, you might want to ask them for help. The FIRST getting started docs talk a lot about configuring IP addresses but may assume that everyone is already familiar with the above network configuration. Maybe that’s a bad assumption.
My team still cannot get the cRIO to update. Still getting error message: “The specified IP address is unreachable. Ensure that the IP address is on the correct subnet.” We do not know what the problem is and we will try to get IT help today. We have been using a computer running vista basic 32 bit(dont know if that matters). I have Norton Antivirus so I have been shutting off the firewall and intrusion prevention. On the internet settings in TCP/IPv4 I have set the IP address to 10.23.45.6 and the subnet mask to 255.0.0.0. After trying the imaging we still always come up with the ‘error’ as seen above.
landon, what i would recommend is that you try to switch computers, this is what did it for us because the one we were using had some different program to connect to networks and for some reason it wont allow the cRIO to connect.
