cRIO imaging tool errors?

When I try to run the 2012 cRIO imaging tool i get errors such as “find the shared library named ‘nisyscfg.dll’” I also get plagued by errors such as this Is there something I forgot to download? What am I doing wrong? Thanks!

You must have downloaded the utilities update only. You have to install the utilities off the NI Labview USB Drive.

yeah I haven’t done that, thanks!

was that included in the 2012 KOP? I’ve downloaded labview from the NI website…

The LabVIEW installation flash drive was indeed included in the 2012 Kit of Parts. It’s a business-card-sized thing that came in a cardboard envelope that looked like it could have contained a CD-ROM.