I need help form the great collective minds of CD.
It started Friday.
I log into Facebook and everything looks fine. When I go to my teams FB page it will display for about 3 seconds and then go blank (white). If I refresh, I get the screen for about 3 seconds and then it goes blank again.
If I go to other FB pages (FIRST Alumini, PGR etc…) everything works, just not my team page
One of our mentors thought it might be too many cookies.
I did a Anti-Virus scan, a clean up scan, a Malware scan and a registry scan.
After all this I went back to FB and now it’s all white screen.
I logged into FB from our build shop and it works great.
When I got home, I signed out and back in. No help.
I did a Google search and I found what might be an answer. The person mentioned archiving FB. He said it worked well. One problem though. The second step in the process is to click the “gear” in the upper right hand corner. How can I click anything when the whole FB is White!!!
Any help would be most appreciated.
Which browser, and version number. What OS do you have (which version of Windows, or MAC).
Clear your cookies and cache.
Try accessing with a different browser.
Do this from a computer that works. I don’t think you have to do it from the broker computer.
Archive Steps:
Open fb
Click on the gear icon in the upper right hand corner
Scroll down and click on Account Settings
Click on General Account Settings
Click on ‘Download a copy of your Facebook data’
Click on green button labeled ‘Download Archive’
You need to re-enter your fb password, but it’s totally worth it!
Depending on how long you’ve been on fb, and how much posting you do, the download file will take approximately 15-45 minutes.
fb will send your entire ‘zipped’ fb archive file to your choice of email.[Download and store your zipped fb archive file in a safe place.]
Close out Browser and Facebook.
Log out and log back into fb.
Everything should be back as if the ‘white page’ never existed!
Like rich said, just clear your cache and cookies. Dumping the cookies usually fixes all my problems. Once McMaster wanted me to log in all the time, but I didn’t want to, and it wouldn’t let me look at any products without logging in, and dumping the cookies fixed it.