I am from the FIRST FRC Team 2265, the FeMaidens from Bronx, New York. FedEx is refusing to ship our crate, as well as our brother team 1155 (the Sciborgs)'s crate.
FedEx was scheduled to pick up our crate from between 1 to 3 pm today, however, at 5 pm, when we contacted them, FedEx informed us that a private contractor would come to pick up our crate latest 8 pm.At this point we contacted Ana Martinez, head of FIRST in NYC. She advised us to call the Manchester headquarters, at which we left a message at approximately 6:55 pm. However, no one picked up at the private contractor at 8:30 pm. When we finally did reach someone, a Mr. Phil Braun, we were told that the contractor would not pick up any more crates tonight. Although we explained that the crates absolutely had to be picked up today, they were adamant that the crate could only be picked up tomorrow.
We have taken pictures of our crates and have left in view of our school security camera. We cannot stay at the school any longer and will be calling FedEx again to pick up our crate first thing tomorrow morning.
We have sent this email to [email protected] and hopefully they will get back to us soon about this problem.