FIRST Choice

aechmtwash11 · January 9, 2011, 2:51pm

Anyone having trouble ordering FIRST Choice items? Everyone I choose is saying they are out of stock.

sanddrag · January 9, 2011, 3:05pm

Doesn’t open until tomorrow.

Bochek · January 9, 2011, 3:05pm

FIRST Choice does not open until tomorrow.

aechmtwash11 · January 9, 2011, 3:34pm

thanks! our mentors were kind-of frantic wanting to make sure we didn’t loose the opportunity to get what we want

big1boom · January 9, 2011, 3:41pm

I still wonder what time it opens tomorrow.

Duke461 · January 9, 2011, 3:44pm

I believe it opens immediately

de1 · January 9, 2011, 3:49pm

I’ve been looking for what time. I guess either 12 mid-night else
AndyMarks office openning hour 8AM ? Anyone know for sure ?

skimoose · January 10, 2011, 12:35am

I just completed my FIRST Choice order and received my confirming email. FIRST Choice went live at midnight.

JB987 · January 10, 2011, 12:51am

Nowhere in any notices did it define what time exactly FIRST Choice was to open but to be safe I signed in at 12:01 eastern (9:01 here in Vegas)…had all of our first choices in shopping cart and then computer froze. Restarted within 3 minutes and all top choices (especially the FTC kit of course) were no longer available…Not happy!!! Stuff left not worth the shipping costs…

skimoose · January 10, 2011, 1:00am

I had the same problem the first time I tried. The items went into the cart, but when I attempted to checkout the site balked, then the items showed out of stock.

You need to be logged in, AND you must have already completed your account information. You need to go to manage my account and fill in your billing address, shipping address, and credit card information. It also helps to change your password to something you use instead of the one given by FIRST just to get into the site.

Then it might help to log out and log back in. When I did, I was able to place the items in my cart, and proceed correctly to check, where I then was able to select the billing address, shipping address, and payment method I previously saved.

Try that.

JB987 · January 10, 2011, 1:01am

Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

Ted_Weisse · January 10, 2011, 1:12am

Just placed our order including the FTC kit with no site problems. Logged in then filled cart, then it required me to log in again to fill in shipping, billing info and payment info then checked me out with no problems. I would say just try again. Remember you can only place the First Choice order once. Good luck.

JB987 · January 10, 2011, 1:21am

I did all of this within minutes after first attempt…but within those few moments all of the really desirable stuff (FTC kit, solenoids, etc…) were no longer in stock… thanks for advice though it is all became a mute point minutes after midnight.

skimoose · January 10, 2011, 1:23am

Check my private message. The items are still available. The site is acting up. It take a few tries and you may have to log in more than once.

Andy_Baker · January 10, 2011, 1:24am

We had some bugs initially with some shipping options, but those are worked out. We have received about 90 orders within the hour since the FIRST Choice site opened up.

There are MANY FTC kits available to order. All of the remaining quantities are available for folks to see as they order. When you click on an item, it says “Quantity As of 12:01AM EST 1/10/2011: 582”. This is the correct quantity, but the incorrect time is still there.

Joe, I think that your shopping cart may have been altered by the site when we were making that one shipping bug change. I believe that all is good now. Let me know if you need anything fixed.

Sincerely,
Andy

Ted_Weisse · January 10, 2011, 1:25am

Could have been just everyone doing it right at 12 EST, I did it at 1 EST and the kit was still available. I have an email confirming the order.

JB987 · January 10, 2011, 1:36am

Ok…now I’m happy:) I tried again, an hour and a half after opening and did get our team’s first choices (no pun intended)…I did nothing different than earlier when I was retrying the first time and was getting notice of FTC kits, etc. being unavailable but now the items are still available. Lesson learned…patience is a virtue! Thanks to those of you who offered kind advice. :o

rutzman · January 10, 2011, 1:38am

I got in and out without a hitch. Thanks to all those who helped put this service together for us.

JB987 · January 10, 2011, 1:40am

Thanks for the update and for all your efforts, Andy. As previous post indicates now, all is good. Now, isn’t it late in Indiana and shouldn’t us old farts be in bed by now?

Andy_Baker · January 10, 2011, 1:50am

Kokomo, like your little town of Las Vegas, is the city that never sleeps - at least, not this time of year.

I am hittin’ the hay. Brant Bowen and Jerry Budd are still up messing with a few things. Hopefully, they will sign off soon.

Good night,
Andy