The FRC TIMS Team Profile Section will be opening this Thursday, August 26th, at 12:00 pm EST. Prior to opening, we want to share with you two new enhancements:
- Unique email required for all FIRST Accounts
- New FRC TIMS contacts must be invited using the “Contact Invitation Process”
I - Unique Email Required For All FIRST Accounts
For security reasons, FIRST now requires a unique, not shared, email address for each FIRST User Account. If you and another user share an email account, you will receive a “Duplicate Account Error” message upon login this season. Once you create a user account you will be able to access most FIRST registration systems (i.e., FRC TIMS, FTC TIMS, Jr.FLL TIMS, VIMS) using the same email and password (exception: FLL TRE).
We trust you will find this improvement helpful!
What happens if I get the “Duplicate Account Error” message?
This means you have (previously) created multiple accounts that share one email address; this must be resolved before you can login. Contact FIRST Team Support at [email protected] or 800-871-8326, Option 0, and a Team Support member will be happy to assist you.
Tip! A FIRST system user can assume multiple roles such as being both the Main and Shipping Contact for a team or multiple teams. However, two different people cannot use the same email address!
II - Contact Invitation Process
To better improve data accuracy and security, FRC TIMS requires all new contacts (Main, Alternate, Shipping, Contacts, Other Mentors) to be invited by the existing Main or Alternate team contact. Here is an overview of the process:1. Existing Main or Alternate team contact invites a new contact2. The Invitee receives email requesting he/she accept or decline the invitation3. The Invitee clicks on the Invitation link in the Team Contact Invitation email4. The Invitee must login prior to accepting/declining the Team Contact Invitation[INDENT]a. If the new contact already has a FIRST User Account, invitee logs inb. If the new contact does not have a FIRST User Account, the invitee must create a user account and then login5. The Invitee accepts the invitation and becomes a new contact on the team. The invitee also has the option to decline the invitation.
6. The new team contact, and pre-existing Main, and Alternate Contacts will receive notification of the invitee’s decision!
[/INDENT]Important: If you are the Main or Alternate and are inviting another contact (e.g., mentor) please DO NOT enter your email address on behalf of the mentor. You must enter his/her unique email address!
Tip! Don’t forget to use the “HELP” feature in TIMS. Instructions on the Contact Invitation process, including detailed instructions for Main, Alternate and Shipping Contacts, can be found there!
Mentor Recognition Reminder: When TIMS opens on 8/26, please be sure to send Mentor Invitations to all your team mentors and adult volunteers. It only takes a minute, and they will receive a 2011 Mentor/Coach recognition certificate and pin in January for National Mentor Month if they sign up. Please help us thank them for all their hours of hard work on behalf of your team and FIRST.