FRC 2go PC Classmate Help

Before this season started we were showing off our robot to some classmates when the classmate stopped working. After getting past the boot screen it would simply reset. I am trying to restore the laptop using the USB with all the image files on it given by FIRST but once it gets to the wpeinit part it says:
‘restoreds’ is not recognized as an internal or external command,
operable program or batch file.”
I have searched the forums and found 2 similar problems but no solid answer on how to fix this or get around it