FRC cRIO Imaging Tool

i’ trying to send a VI to my cRIO, and before i could i had to use the cRIO imaging tool, i have done this before and thought it would be a simple task. but when i tried searching for the cRIO it said that “no devices could be found” a double checked to make sure that my router, bridge, and all other components of my robot were in working order. Then i checked the connection status on our laptop. i can not find any reason that the lap top cannot connect to the cRIO. can someone please help me?

Was Pinger the tool you used to confirm everything was connected and communicating from your PC?

If you have a wireless card as well as a wired ethernet connection then the Imaging Tool can be confused. Turn off any wireless card and firewalls.