We have been using Fusion 360 for the last couple of years for robot design. This year I set up a team and the users that I invite to join the project can only view the files. They cannot download or modify existing files and they cannot create their own files. It tells them that the creator of the project does not have a license that allows collaboration. Anyone else having issues?
I do use Fusion 360 for some hobby projects so I have a personal license. I did go through the steps indicated for mentors and it indicated it added this information to my account but the behavior has not changed. Is there another way to modify my license to allow collaboration?
This is somewhat of a shot in the dark (I use Solidworks), but for clarification, when going through your account information, did you happen to pick out any dates that your license expires? Solidworks works on licenses, and when they sponsor us, they do it for a specific amount of time and we need to renew the license every so often. That might be why your personal license doesn’t have problems. So as in modifying, I’d check to see if your license expired. If you update every year, then this probably is not the root of the problem. I’m not sure if you activated the license at different times, and one account/machine expired before the other. Sorry for any time I wasted. Any questions I can help with, let me know. Good luck!
I will email my contact at Autodesk Education and see if we have any technical support for Teams.
In addition, the Fusion support team monitor the Autodesk Knowledge forums as do other experts. Here is the Fusion Teams link where you can post the issue.
It seems there’s a bit of a delay between the website confirming your education access and the software rights updating.
I was having issues as well. When they changed their licensing model my access changed from “hobbyist” to “personal”. I figured that was the issue and went through the process to sign up as an educator. The website listed my account as all signed up; but I still had “Basic Access” to the team site. I noticed under My Account>All Products & Services it still listed everything as “personal”. I tried everything to make sure I was signed up correctly to no avail. It’s been almost a week now and I just decided to take another run at it. Lo and behold – when I take a look at my subscriptions today it lists both “personal” and “student”. Today I again have read/write access to the team hub.
Well… The same thing happened to me. today, Fusion 360 indicates I have en educational license and all is well.
very hard to be patient during build season!
