Imaging Tool does not find cRIO

Our cRIO has last year’s run time and code on it.
This year’s imaging tool does not find the cRIO when I try to reimage the cRIO with this year’s run time.
I can ping the cRIO, but the imaging tool will not recognize the cRIO.

I tried to deploy a program built with Labview 8.6.1 and got an error that the run-time was not compatible. This indicates that the cRIO will talk back to the labview.

Thanks

Try simplifying the networking. Connect the cRIO directly to the computer you’ll use for imaging. Turn off the other network interface cards including wireless, and turn off or make exceptions for the firewall. It may not be necessary to do all of these steps, but these were often the issues seen last year.

Greg McKaskle

Problem solved.
Firewall was blocking the connection.
Thanks