Imaging Tool needs a password that is not space

Hello all,

Say, we have run into an odd problem. Somehow our admin password on the RoboRio has been changed. I thought that you could hold down the reset button for 15sec to get into safe mode and then run the Image Tool and the tool would not ask for a password.

Every time we run our image tool it always asks for the password we don’t know.

Is there something that allows a lower level of imaging where we by pass the password altogether?