IR Board will train but wont recieve outside train mode

We have followed all the directions for training, and it seems to work fine, there is no error when training is complete. Afterwards, the IR board won’t recognize the IR remote.

The first time we used the board, it received, and the leds lit up, then we retrained it, and now it wont receive.

Anybody else had this problem? Any idea of what the problem is?

Hardware problem