Issue With Vuforia Website Accounts and License Keys

Hi everyone,

Our team has members who have used Vuforia in their past years on FTC, so we are trying to teach some other FTC teams how to set up and use it. The sample code says to obtain a license key by visiting the Vuforia License Manager site and logging in. The problem we are running into is that the website doesn’t recognize the accounts we used to use. That is fine for us because we have our old license key, but for the new teams we are teaching, they are unable to use Vuforia as the website doesn’t recognize new accounts either. Has anyone experienced this or know what to do?

Thanks for the help!

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It looks like another team just had this issue today on the Reddit. Take a look at what they did there: