Issues with WDB agent

My team has recently switched to C++ from LabView and have installed WindRiver Workbench. When following the directions for installation and downloading code, we are getting this error in the process.

Note we have imaged our cRIO to C++ and have rebooted. We don’t know what the issue is.

Thank you in advance.

I recommend that you make sure the firewall on your computer is off. What operating system are you using? Do you have any extra firewall / anti-virus software installed that may be interfering?

Ran into this problem earlier! We’re going to make sure to image our cRio to the latest image (v_47 in the workbench update rev3589), which may fix this problem (and you should do as well, I suppose).