Jaguars and Control Station not communicating

I am with the rookie team 4202 and we have been having issues with our control system. We have build the control system to spec using the provided materials from FIRST and have done all of the updates. We had the issue with the cRIO ribbon and corrected it and now get the green light on the digital side car. While in the driver mode we get the joysticks to turn the green light on the driver station to blue only on button pressing not on moving the joystick around. We can not get our jaguars to get a solid yellow light as the instructions say you will get when in practice mode and driver station enabled. We are using the provided pwm cables connected to 1 and 2 on the digital side car. Does anyone have an idea what we are doing wrong or if we have missed something? Any help would be great

After correcting the the ribbon cable, we found that we hadn’t given it enough pressure to completely cut the insulation in the middle of the connector. Our digital sidecar was operating correctly, but the PWM signals weren’t getting to it.

An additional pressing with a vise, using wood to protect the connector from the metal vise worked well.

Thank you for the reply, we also did the vice to make sure that it would work. After going through different things we have also been wondering what they mean by this in the control system manual:

  1. Plug the USB cable provided in the FirstTouch starter kit into the I/O module and the Classmate.

the rookie kit this year had no cable that was usb to something else.

They’re talking about this item in the FIRST Choice menu. It wasn’t included in the Kit of Parts totes.