Kraken x60 motor faulty?

Our team recently received a shipment of Kraken x60 motors. A lot of them haven’t been used yet, but one of the motors on a prototype of ours has experienced a couple of problems:
-Upon startup of the motor, when voltage is first being supplied, the motor will vibrate but not turn, even when not hooked up to anything mechanically. No matter how great the voltage, this still happens roughly a quarter of the time. Voltages that run a different x60 at anywhere from 1 to 40 revs per second still come into this issue.
-When the motor does start turning, it runs at 60% of the speed of another x60 at the same voltage. Swapping the CAN IDs in code and running the same code of one motor to the other recreates the same issue, and the faulty motor continues running at 60% of the speed of the other motor.
-When this motor is running, it continues to vibrate a lot more than another x60 at the same voltage.

Any help or advice would be greatly appreciated.
Thanks,
Team 4611

1 Like

I recommend contacting WCP, that sounds to me like an electrical issue inside the motor.

13 Likes

@R.C or @ozrien may wanna touch base with your team ASAP.

2 Likes

Definitely sounds like a bad phase or commutation problem. Of course WCP and CTRE will be the best at helping diagnose and remedy the issue

3 Likes

Please email both CTR and WCP support on this one. For any issues with the Kraken please email both support teams in the same email chain with information such as:

  • Motor setup
  • Self test from Tuner X
  • Pictures and or Videos
  • Any other pieces of information that could help us identify whats going on .

Thanks!

6 Likes

Do you have any code running other than your test code? The other day we ran a bunch of other code without any of those motors attached and had a similar issue. Where some motors didn’t even turn at all and others seemed to vibrate/buzz. I would recommend also testing the motor using Phoenix tuner.

To clarify, if you swap IDs, it reproduces on a different motor?

Strong second on this. Have ONLY that motor on the Canbus, and use phoenix tuner to try running it.

No. The same motor behaved the same way even when we ran different code on it.

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