Limelight 1 issues

So, we’ve been using our Limelight 1 for a little while and it’s all been going very smoothly. Then today out of nowhere, only one side of the lights turn on, we get no communication, and then the lights turn off about two seconds later. We have checked all the connections and the limelight has had no changes. Does anyone have a fix or has experienced this same issue?

We had this exact same issue, we contacted Limelight through their support page and they were generous enough to offer us a replacement.

About how quick was the shipping, as we kinda need it for programming / comps?

I’m pretty sure that the shipping won’t take that long. When we ordered the limelight initially, it came in a matter of days.

Resolved: The customer service was great and we are receiving a replacement.